Steve Ostrovich | Page 22

2nd car purchase A month ago I had an amazing experience buying my first Dodge Ram. Bought my daughter a Jeep Cherokee this time around, same great experience! A month ago I had an amazing experience buying my first Dodge Ram. Bought my daughter a Jeep Cherokee this time around, same great experience! More

by johannberenguer Verified Customer Verified Customer

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168 Point Instpection?? For real?? Or, just a selling piece? THEY CLAIMED PRESTIGE within the auto industry. THEY CLAIMED top of the line in CERTIFIED PRE-OWNED. THEY CLAIM (as a selling piece) that they conduct THEY CLAIMED PRESTIGE within the auto industry. THEY CLAIMED top of the line in CERTIFIED PRE-OWNED. THEY CLAIM (as a selling piece) that they conduct thorough and meticulous 168 POINT inspections before they approve vehicles for sale to their customers. But what I got was a PRE-OWNED Jaguar with a PRE-EXISTING coolant fluid leak that I learned about shortly after purchase. I provided the facts, the evidence, to everyone at every level, from the salesperson, the sales manager, Steve Knight, to Steven Ostrovisch- the general manager, all of the way to their corporate office in Charlotte, NC. Their generic response was that we "pay" experts to perform those inspections. That they do good work. With that said, they refused to repair. In fact, they wouldn't even look at the vehicle. Their only advice was to take it to automaker's dealership. No integrity. No ethics. Go to this dealership without an attorney at your own risk. More

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Great We have great service at this dealership. This is the 3rd car we have bought from them in a year. We will continue to use them in years to come and re We have great service at this dealership. This is the 3rd car we have bought from them in a year. We will continue to use them in years to come and refer anyone looking for a great experience purchasing a new car More

by Slancaster01 Verified Customer Verified Customer

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Good experience until we signed them just ok Didn’t do much of a detail cleaning of used car and it was in empty. Got just one key. Closing process was good his whole desk was a computer screen. Didn’t do much of a detail cleaning of used car and it was in empty. Got just one key. Closing process was good his whole desk was a computer screen. More

by michelepowers2028 Verified Customer Verified Customer

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Best service and new car purchase experience to date Felipe the salesman and Steve Ostrovitch the manager are the best ! Been a loyal returning customer and highly recommend to anyone !! Normally I am ve Felipe the salesman and Steve Ostrovitch the manager are the best ! Been a loyal returning customer and highly recommend to anyone !! Normally I am very nervous due to paying too High for a product etc . But with these two guys and their exceptional customer care , I did not even have to bargain a price . They truly treated me like they would want someone to treat them or their family . And that is most important ! More

by larry mcclam Verified Customer Verified Customer

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My new car Overall, for buying a car I have had better experience. The salesman was nice but the finance department was not the best. I had to come back to the d Overall, for buying a car I have had better experience. The salesman was nice but the finance department was not the best. I had to come back to the dealership after the sale more than I would have like to. More

by berniciastewart5677 Verified Customer Verified Customer

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Fits your desire perfectly Even when thinking that the perfect match couldn’t be found, Rick Hendrick made it possible searching the entire nation. Thanks to all the new car sal Even when thinking that the perfect match couldn’t be found, Rick Hendrick made it possible searching the entire nation. Thanks to all the new car sales and finance team in the Duluth location for my incredibly beautiful new Gladiator! More

by MARIOGUY700 Verified Customer Verified Customer

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My 2019 Wrangler purchase experience From the very first second I stepped into Rick Hendrick Chrysler, Dodge, Jeep Ram in Duluth the experience was above par. Roberto was my sales person From the very first second I stepped into Rick Hendrick Chrysler, Dodge, Jeep Ram in Duluth the experience was above par. Roberto was my sales person that handled my purchase. Very knowledgeable on the Wranglers and listened to exactly what I was looking for. My dream vehicle was was signed sealed and delivered. I am beyond excited. Highly recommend Rick Hendrick. More

by JMASTERS2005 Verified Customer Verified Customer

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Great people and price People here are extremely nice, and are generous with their price (if you are reasonable). Also, this dealership is highly advanced, since it's the fi People here are extremely nice, and are generous with their price (if you are reasonable). Also, this dealership is highly advanced, since it's the first time I see someone complete documents on a electronic pad. More

by Steven Zhu Verified Customer Verified Customer

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Unlike any other dealer we visited We were dealing with low credit. Lots of dealers said they would work with us and then treated us terribly or never even called us back. From the seco We were dealing with low credit. Lots of dealers said they would work with us and then treated us terribly or never even called us back. From the second we walked in, we were treated like a serious customer. The salesmen and finance guys took time to go over different options with us which was greatly appreciated. We really appreciate the Rick Hendrick team for taking the time and extra steps to get us into a new car. More

by WHITBEN20 Verified Customer Verified Customer

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