Steve Lowell | Page 2

I noticed my driver door handle was broken when I got my car back from an oil change and all Steve Lowell and another techs response was, is that it must have broke on the way to the dealership. Which is no car back from an oil change and all Steve Lowell and another techs response was, is that it must have broke on the way to the dealership. Which is not the case since it was working fine when I left it with them. Highly recommend not to come here, which is unfortunate because I’ve been coming here for years since I got my first and only car which is a Camry. Toyota needs to do better on who they hire because I thought they would treat loyal customers better. Needless to say I will be going elsewhere for service More

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Great dealership, got my new car from them. Tried other shops, but returned back, because of the great service. Steve helped replace tires through insurance and it was very smooth process. Tried other shops, but returned back, because of the great service. Steve helped replace tires through insurance and it was very smooth process. More

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Everyone at Schaumburg Toyota is great, particularly Steve Lowell. I love bringing my car in for service. Steve Lowell. I love bringing my car in for service. More

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outstanding service. Steve provided pertinent info regarding the condition of the car and future recommended services. Steve provided pertinent info regarding the condition of the car and future recommended services. More

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I was greeted immediately and service was very quick. Definitely go back to this dealership for service. Definitely go back to this dealership for service. More

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Can't say enough about the service staff. Answers to questions were brief and to the point without any of the typical B.S. Answers to questions were brief and to the point without any of the typical B.S. More

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We went in with pre approval from capital one and even when capital one interest rate was low finance lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we when capital one interest rate was low finance lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have bought couple of cars from them since 2016 but this time the finance guy outright lied to us about fake fees and more monthly payment which included warranty of $1500 added in monthly payments and when I caught his lies calculating the finance terms, he didn’t even apologize and went straight to saying Im adding dealer fees since you guys are not buying the warranty plan. We went in to buy our car after the lease and instead was given this treatment basically he was making it sound like $1500 warranty was free and already added in monthly payments. I showed him auto loan calculator is showing $20 less for monthly payment for the said amount and same interest rate. Then realize he was lying and already added $1500 fee for warranty without even informing us and then selling us the warranty for $1 a month. What a shame, dealership needs to shut down now, Im glad fb marketplace and other online tools are killing their business. These people dont deserve anything. Scrambling for $50-$100 lying like we dumb fools. The fact that he was so confident and kept lying to my face just amazes me how low these guys have come. More

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Waiting for your car to be worked on isn't too bad but the thing I have complaints on is the labor on parts, they charge way too much. the thing I have complaints on is the labor on parts, they charge way too much. More

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amazing staff superb service who could ask FOR ANYTHING MORE I LOVE YOU MAN NUF SAID MORE I LOVE YOU MAN NUF SAID More

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Went for oil change and tire rotation. I was in and out in a short period of time. in a short period of time. More

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