Steve Farmandi
Steve Farmandi at Arlington Acura in Palatine

Steve Farmandi | Page 2

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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119 Reviews
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119 Reviews

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119 Reviews of Steve Farmandi

August 28, 2023

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The best service team in the Chicago area. I have been servicing all my Acuras since 2004. More

by thomas8815
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Recommend Dealer
Yes

June 21, 2023

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Great experience as always. My TSX has 210,000 miles on it and shows no sign of stopping - thanks to the team at Arlington Acura. Years of great care. More

by annette_hilton
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Recommend Dealer
Yes

June 21, 2023

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Great experience as always. My TSX has 210,000 miles on it and shows no sign of stopping - thanks to the team at Arlington Acura. Years of great care. More

by annette_hilton
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2023

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Excellent, fast service. Love the new service stand outside to expedite customer service. Plus the wash service did an awesome job removing the plethora of bugs on the front More

by burgermichelle
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Recommend Dealer
Yes

May 17, 2023

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Steve was very helpful with all the service needed for the car, top quality service More

by j.cha212al
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Recommend Dealer
Yes

April 13, 2023

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My 23 year experience with the service staff has been worth 5 stars each and every time!! More

by Marcie
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Recommend Dealer
Yes

March 09, 2023

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Steve in Service dept was excellent. As was the technician that worked on my car. More

by Shonniebilin
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Recommend Dealer
Yes
Mar 11, 2023

Arlington Acura in Palatine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and the team met your expectations. Thank you again for choosing Arlington Acura in Palatine!

March 08, 2023

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They did a nice job on the service, which was pretty straight forward, although they are sending me texts and emails about a follow up appointment that I never made. It is obviously incorrect as it was More

by JKHENEGAN
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2023

Arlington Acura in Palatine responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 03, 2023

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Scott and Gene are an extremely helpful and courteous team. Extremely happy with my purchase and thankful for these guys! More

by Paul Seiden ;)
Sales Price Transparency
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Recommend Dealer
Yes
Mar 04, 2023

Arlington Acura in Palatine responded

We are very happy to hear that Scott and Gene provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2023

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Employee Rating

Great Service Staff! They were all very friendly, and professional! They always explain everything well, and only recommend what my vehicle needs! More

by davepod
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Recommend Dealer
Yes
Mar 04, 2023

Arlington Acura in Palatine responded

Thanks, Dave! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Acura in Palatine!

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