I had a very a very pleasant experience and the service
dept took car of the problems with my vehicle.
dept took car of the problems with my vehicle.
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by ut4007
Verified Customer
Verified Customer
Dec 16, 2021 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Excellent customer service! Excellent communication fast
prompt service. Reasonable price for the work done on my car.
prompt service. Reasonable price for the work done on my car.
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by JANINEGALANTE
Verified Customer
Verified Customer
Dec 15, 2021 -
Arlington Acura in Palatine responded
Thank you for choosing Arlington Acura in Palatine, Janine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Great service along with friendly staff, they are always
willing to help you in any way they can
willing to help you in any way they can
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by DOMBROWSKI007
Verified Customer
Verified Customer
Dec 09, 2021 -
Arlington Acura in Palatine responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Service Team Leader James is a true leader and appears to
be partnering with customers to take good care of their vehicles! I saw positive recent changes at this dealership which will bring me back!! Thanks
be partnering with customers to take good care of their vehicles! I saw positive recent changes at this dealership which will bring me back!! Thanks for investing in James!!
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by Highly Disappointed
Other Employees Tagged:
James Hochberg
Dec 06, 2021 -
Arlington Acura in Palatine responded
Thank you for writing this review and giving our dealership such a high star rating!
We agree that James is a great asset to the team. We are happy to hear you have seen positive changes in our dealership and look forward to seeing you again in the future for any additional vehicle needs!
Service department is great! Estimated wait time was
accurate and staff very pleasant. Thank you, Steve. Good job.
accurate and staff very pleasant. Thank you, Steve. Good job.
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by atrogub
Verified Customer
Verified Customer
Dec 02, 2021 -
Arlington Acura in Palatine responded
Thank you for the kind words for Steve and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
As always, courteous and quick! The communication was
appropriate and the waiting time was as expected.
appropriate and the waiting time was as expected.
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by tomkavanagh13
Verified Customer
Verified Customer
Dec 01, 2021 -
Arlington Acura in Palatine responded
Tom, Thank you! Steve and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
Service department is great! Estimated wait time was
accurate and staff very pleasant. Good job.
accurate and staff very pleasant. Good job.
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by DWARNI
Verified Customer
Verified Customer
Nov 29, 2021 -
Arlington Acura in Palatine responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The service department at this dealership has always been
top notch! I've had many positive experiences here with the service team, most who have been around for years! They guys who check your car in are
top notch! I've had many positive experiences here with the service team, most who have been around for years! They guys who check your car in are always super friendly and nice. They explain everything in detail and I never feel taken advantage of like you can feel at other service departments. The girl you pick up your car from kills the vibe of the service department and seems completely disinterested and unfriendly...but I only had to deal with her for 2 minutes.
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by HS Teacher
Nov 17, 2021 -
Arlington Acura in Palatine responded
Thank you for taking the time to leave us a five-star rating. We will be sure to share your comments with our team.
We appreciate your business! Our team looks forward to serving you again soon.
Very friendly staff, I will say the cashier had a little
bit of an attitude issue, maybe she was having a bad day.
bit of an attitude issue, maybe she was having a bad day.
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by DOMBROWSKI007
Verified Customer
Verified Customer
Nov 15, 2021 -
Arlington Acura in Palatine responded
Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!