Steve Farmandi
Steve Farmandi at Arlington Acura in Palatine

Steve Farmandi | Page 12

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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119 Reviews
not yet
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119 Reviews

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119 Reviews of Steve Farmandi

December 16, 2021

Dealership Rating
Employee Rating

I had a very a very pleasant experience and the service dept took car of the problems with my vehicle. More

by ut4007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 15, 2021

Dealership Rating
Employee Rating

Excellent customer service! Excellent communication fast prompt service. Reasonable price for the work done on my car. More

by JANINEGALANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine, Janine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 09, 2021

Dealership Rating
Employee Rating

Great service along with friendly staff, they are always willing to help you in any way they can More

by DOMBROWSKI007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 05, 2021

Dealership Rating
Employee Rating

Service Team Leader James is a true leader and appears to be partnering with customers to take good care of their vehicles! I saw positive recent changes at this dealership which will bring me back!! Thanks More

by Highly Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hochberg

Dec 06, 2021

Arlington Acura in Palatine responded

Thank you for writing this review and giving our dealership such a high star rating! We agree that James is a great asset to the team. We are happy to hear you have seen positive changes in our dealership and look forward to seeing you again in the future for any additional vehicle needs!

December 02, 2021

Dealership Rating
Employee Rating

Service department is great! Estimated wait time was accurate and staff very pleasant. Thank you, Steve. Good job. More

by atrogub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Arlington Acura in Palatine responded

Thank you for the kind words for Steve and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 01, 2021

Dealership Rating
Employee Rating

As always, courteous and quick! The communication was appropriate and the waiting time was as expected. More

by tomkavanagh13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

Arlington Acura in Palatine responded

Tom, Thank you! Steve and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

November 29, 2021

Dealership Rating
Employee Rating

Service department is great! Estimated wait time was accurate and staff very pleasant. Good job. More

by DWARNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark

Nov 29, 2021

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2021

Dealership Rating
Employee Rating

The service department at this dealership has always been top notch! I've had many positive experiences here with the service team, most who have been around for years! They guys who check your car in are More

by HS Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2021

Arlington Acura in Palatine responded

Thank you for taking the time to leave us a five-star rating. We will be sure to share your comments with our team. We appreciate your business! Our team looks forward to serving you again soon.

November 15, 2021

Dealership Rating
Employee Rating

Very friendly staff, I will say the cashier had a little bit of an attitude issue, maybe she was having a bad day. More

by DOMBROWSKI007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maribel Segura

Nov 15, 2021

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

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