Steve Durkin | Page 22

Exceptional Service I usually do not enjoy looking for a new car. My experience at Wayne Subaru changed that. Steve Durkin was respectful, knowledgeable and kept me info I usually do not enjoy looking for a new car. My experience at Wayne Subaru changed that. Steve Durkin was respectful, knowledgeable and kept me informed each week on how things were progressing (as I had about a 3 week wait for car to arrive at dealership). I will recommend Wayne Subaru and Steve to anyone looking for a new car. More

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Subaru Impreza This Dealership is wonderful. This is the second car I have purchased from them. Steve Durkin was great - he was patient, no pressure, found out exa This Dealership is wonderful. This is the second car I have purchased from them. Steve Durkin was great - he was patient, no pressure, found out exactly what I needed and matched me up with the perfect car! I had a lot to learn with all the new technology and Mr. Durkin made sure I was comfortable and well-trained on how to utilize all features. I would definitely buy my next car from him! More

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My First Enjoyable Visit to a Car Dealership! I must have spent an average of more an hour a day for the past month researching nearly every car that is available in the United States. I was looki I must have spent an average of more an hour a day for the past month researching nearly every car that is available in the United States. I was looking for a 5-door sedan because I've always had an affinity for wagons, and that my wife and I have added a little one to our family I know the extra space will come in handy. My clan and I made the switch from renters to owners just a few short months ago when we bought our first home. It is located about an hour north of the Bergen County suburb where I grew up. The weather is about 10 degrees colder up here, the mountainous landscape is much differnt, the winding roads are filled with blind curves, and in a little over 3 months I have driven up and down more switchbacks than in my previous 35 years combined. I wanted an all-wheel drive vehicle, but until I spoke with Steve Urskin at Wayne Subaru I had pretty much written off that possibility and I resigned myself to settling for a front wheel drive vehicle. I made nearly 100 online inquiries with car dealerships that sold nearly every make and model that's available in the US, and when doing so I was very specific with regard to what I was looking for and how I wanted to handle things. In each online inquiry I asked that the sales rep handling the lead only contact me via e-mail. Well, in the two weeks leading up to my visit to Wayne Subaru for a test drive (followed by a vehicle purchase) I received, on average, 20 calls/voice messages a day. It seemed to me like Steve Durkin at Wayne Subaru was the ONLY car salesman who actually resd my inquiry. That was the first clue that the WS dealership was different. The next request that I included in my inquiry was to ask the sales representative who was assigned to me to provide me with some ballpark figures that would give me an idea of the overall cost, both at the time I made the purchase as well as the monthly figure. Nearly 100 inquiries...want to know how many sales people too the time to run the numbers that I requested? Nearly 100 feelers...just one sales representative, and, not surprisingly, it was Steve Durkin from Wayne Subaru. After that I was sold. Not only was Steve able to get me a brand new car, but he was able to do it for only FIVE DOLLARS MORE than my monthly payment for my car with the expiring lease. And the final reason for my giving Steve and the staff over at Wayne Subaru a five star rating...they found a way to make all of this happen at a price that made me feel like I robbed them blind AND they found me a vehicle WITH ALL WHEEL DRIVE. If you are in the market for a Subaru and you go anywhere else besides Wayne Subaru you need to have your head examined! Thank you Steve Durkin and thank you Wayne Subaru! Regards, Will Brieden More

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Honest friendly and personable happy to do business with Don and the crew are great people I knew what I wanted and the found my crosstrek for me thanks Don will definitely do business with them again Davec Don and the crew are great people I knew what I wanted and the found my crosstrek for me thanks Don will definitely do business with them again Davec More

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Perfect car buying experience from start to finish . . . Steve was amazing, he made buying our Subaru a real pleasure. He's honest, super friendly and very easy to deal with. We never felt any pressure to bu Steve was amazing, he made buying our Subaru a real pleasure. He's honest, super friendly and very easy to deal with. We never felt any pressure to buy on the spot, just a very relaxing experience from start to finish. And we feel like Steve fought to get us the best deal possible. At pick-up, Ed was great at explaining all the features of our new Forester. He was friendly, funny and patient will all the questions. Last but not least, finalizing the deal with David was a breeze. Just like the rest of the team, Dave was very easy to deal with, another friendly, funny member of the Wayne Subaru Crew. The entire staff at Wayne Subaru is Amazing. A Big Thank you to the entire Wayne Subaru Family, you made us feel like part of the Family. We can and will recommend Wayne Subaru to all our friends and family. And we can easily recommend Wayne Subaru to everyone and anyone. We Love our New Subaru Forester and We Love Wayne Subaru! More

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Above and beyond!!! I was looking for a brand new car, since I've never had one in my life. I met Steve Durkin at Wayne Subaru, and he made me feel so comfortable. He exp I was looking for a brand new car, since I've never had one in my life. I met Steve Durkin at Wayne Subaru, and he made me feel so comfortable. He explained everything in great detail to me. He kept in contact with me every week, to give me updates on the status of the car I wanted. Steve was a pleasure to work with. Everyone at Wayne Subaru treated me like family. I would highly recommend Steve to anyone looking for a great car buying experience! More

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Straight Forward honesty To me purchasing a car is an ughhh kind of moment. I am in retail myself and feel that car buying is the epitome of what NOT to do as a seller. Unti To me purchasing a car is an ughhh kind of moment. I am in retail myself and feel that car buying is the epitome of what NOT to do as a seller. Until my wife and I met Steve Durkin. There was no pressure. It was about the US not "the deal". It was truly a stress free purchase. Thank you Steve! More

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A Pleasure From Start to Finish We went to this dealership because they were local and we wanted the convenience this would afford. Three cars later we are glad we chose this dealers We went to this dealership because they were local and we wanted the convenience this would afford. Three cars later we are glad we chose this dealership. Steve Durkin, our sales manager couldn't have been better. We told him what we wanted as far as price and he made every effort to see that he could meet our expectations. We bought the first two cars for our daughters--The Impreza. Then we went back for a third for us--The Outback. Again, Steve was great. We didn't play games. We told him what we were willing to pay and he was able to get us what we wanted. He was friendly and accommodating. Dave Fried, Business Manager did a fantastic job explaining our options for extended warranty. He wasn't pushy, but did want to do what he could so that we could take advantage of these options. We were able to come to a satisfactory figure which was then honored for all three cars. He was very pleasant and made us feel at home. Ed Birne, Product Specialist, rounded out our experience at Wayne Subaru. He patiently went through all the highlights of the car and helped me to sync my phone. Although we haven't dealt with the service department, Steve did walk us through and we met the service team. They all seemed friendly and willing to help. Although we started out at Wayne Subaru because they were local, we bought from them because of their high standards and professionalism. More

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An Easy Experience Buying a car from Wayne Subaru was a seemless experience. From the moment we walked into the showroom we felt the warm and friendly atmosphere. Our s Buying a car from Wayne Subaru was a seemless experience. From the moment we walked into the showroom we felt the warm and friendly atmosphere. Our salesman, Steve Durkin, was knowledgeable and personable. He made the extra effort to get to know us and find the car that would fit our needs. He explained everything about the car and its features in great detail. Steve made many phone calls to us to personally let us know the status of our order. The entire Wayne team was very organized and made the purchase and financial pieces quick and easy. We would definitely recommend Wayne Subaru to our friends. More

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