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Stephon Ross

Overview Reviews (146) Inventory (400)

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Stephon Ross

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Stephon Ross | Page 3

Sales Consultant

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

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4.9

146 Reviews

Overview Reviews (146) Inventory (400)

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

4.9

146 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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146 Reviews of Stephon Ross

March 28, 2024

Dealership Rating

Employee Rating

Stephon did a wonderful job trying to get my into a good car thank you again car thank you again More

by JuanitaHenderson54

Recommend Dealer

Yes

Helpful 0

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Mar 29, 2024 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

March 27, 2024

Dealership Rating

Employee Rating

He was so awesome you need a vehicle stop by and see him. He is the best !!! He is the best !!! More

by Jenny

Recommend Dealer

Yes

Helpful 0

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Mar 27, 2024 -

Nissan of Richmond responded

Thank you, Jenny, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Nissan of Richmond are glad to have you as a customer. Jennifer Herrera Owner Loyalty Manager

March 25, 2024

Dealership Rating

Employee Rating

Stephon was a awesome person. He helped me answer educated me to get the car I wanted thank you He helped me answer educated me to get the car I wanted thank you More

by kathylugo55

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Kathy, for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

March 23, 2024

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Employee Rating

I had a nice experience with stephon ross i would recommend him with my friends to come business with him recommend him with my friends to come business with him More

by Dennis

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 24, 2024 -

Nissan of Richmond responded

Thanks, Dennis, for your feedback on your recent visit to Nissan of Richmond. It's great to hear that we were able to assist you and that you had such a positive experience. Jennifer Herrera Owner Loyalty Manager

March 18, 2024

Dealership Rating

Employee Rating

Very considerate and consistent. They were extremely diligent in making the deal . Great salesman and dealer. They were extremely diligent in making the deal . Great salesman and dealer. More

by demetriuslassiter33

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

Nissan of Richmond responded

Demetrius, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jennifer Herrera Owner Loyalty Manager

March 17, 2024

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Employee Rating

The atmosphere was very nice. The staff was knowledgeable and extremely nice. The show room was clean. The staff was knowledgeable and extremely nice. The show room was clean. More

by Kelly

Recommend Dealer

Yes

Helpful 0

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Mar 17, 2024 -

Nissan of Richmond responded

Kelly, It's great to hear that Stephen was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

March 06, 2024

Dealership Rating

Employee Rating

Great coming back to upgrade my vehicle. They make it easy. Looking forward to driving off the lot in it They make it easy. Looking forward to driving off the lot in it More

by leoc698038

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcus Grey

Helpful 0

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Mar 06, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

March 02, 2024

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Employee Rating

Nissan of Richmond had the Jeep Wrangler I was looking for & was able to schedule a same day test drive. for & was able to schedule a same day test drive. More

by lisawells229

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 02, 2024 -

Nissan of Richmond responded

Thank you for sharing your experience with us, Lisa! We're happy to hear it went well and truly appreciate your feedback! Jennifer Herrera Owner Loyalty Manager

March 02, 2024

Dealership Rating

Employee Rating

This dealership is very customer service oriented and willing to work with customers wants and needs. willing to work with customers wants and needs. More

by rebabeale

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2024 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. It's great to hear that we were able to assist you and that you had such a positive experience. Jennifer Herrera Owner Loyalty Manager

March 02, 2024

Dealership Rating

Employee Rating

Very pleasant experience, I hate buying vechiles and they made it fun and non-stressful made it fun and non-stressful More

by ecpittenger

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles bull

Helpful 0

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Mar 03, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

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