Stephen Plona | Page 18
Sales & Leasing Consultant
Secor Volvo Cars
575 Broad Street
New London, CT 06320
Dealership Experience
35 yrs, 5 mos
Industry Experience
40 yrs, 1 mo
181 Reviews
Write a Review181 Reviews of Stephen Plona
May 02, 2018
Best experience ever with a car dealer We searched the Internet for the specific model we were looking for and even though Secor was out of our geographic area, went down initially only bec We searched the Internet for the specific model we were looking for and even though Secor was out of our geographic area, went down initially only because the model we wanted was available at the dealership. However, from the first moment we walked into the showeroom, we had an exceptional experience. Steve and Bob were exceptional to deal with. I hesitate to use the word "sales people" because that connotation in car dealers oftentimes has a negative connotation. They were polite, professional, helpful and thorough. We completed the agreement within 30 minutes. The paperwork, delivery of the car were flawless. Even since delivery, the dealership and Steve has been receptive and helpful. I would highly recommend Secor! More
Other Employees Tagged: Bob Doyle
April 26, 2018
Professionally with a smile!!! It was a real pleasure to purchase our next Volvo with the professional sales guidance by Steve and the “paper” expert Anthony. Thanks for a continued It was a real pleasure to purchase our next Volvo with the professional sales guidance by Steve and the “paper” expert Anthony. Thanks for a continued happy relationship. I wonder how many years? More
Other Employees Tagged: Anthony
April 13, 2018
Love the car Steve Plona was great to deal with, took me serious and was flexible throughout the sale. I'll be back for another car sometime in the near future. Steve Plona was great to deal with, took me serious and was flexible throughout the sale. I'll be back for another car sometime in the near future. More
April 13, 2018
Great place Always attentive to my needs and understands a layman’s description of the problem. Can always get an appointment, with people who are pleasant on th Always attentive to my needs and understands a layman’s description of the problem. Can always get an appointment, with people who are pleasant on the phone. More
Other Employees Tagged: Eric Weiss , Bob Doyle
April 06, 2018
Best dealership around. I have been doing business with Secor Saab/Volvo since 1986. More specifically, with Steve Plona, during that time. I would not buy/lease with any one I have been doing business with Secor Saab/Volvo since 1986. More specifically, with Steve Plona, during that time. I would not buy/lease with any one else. Excellent customer service, excellent product, and a true dedication to customer satisfaction. More
Other Employees Tagged: Eric Weiss
March 04, 2018
Looking for a new vehicle Steve was very knowledgeable about the vehicle and explained all the high tech features. He spent enough time with us so that we were comfortable and Steve was very knowledgeable about the vehicle and explained all the high tech features. He spent enough time with us so that we were comfortable and offered his time for follow ups if we had questions. More
February 28, 2018
Great service I bought a Honda used from this dealership. I was quickly assisted in getting the vehicle out for a test drive and was provided with a large amount of I bought a Honda used from this dealership. I was quickly assisted in getting the vehicle out for a test drive and was provided with a large amount of information and had answers to any question I could think of. Once I decided I wanted this car I was able to bring It home within the week and was helped with all of my needs without issue. More
January 24, 2018
Bought our car here and we live out of state! Worth the trip We have trusted our car buying experiences in the more than capable and caring hands of Steven Plona since 1990. You don't merely purchase a vehicle b We have trusted our car buying experiences in the more than capable and caring hands of Steven Plona since 1990. You don't merely purchase a vehicle but a support team that truly cares. When it came time to replace our vehicle, my first thought was to call Steve at Secor. He found exactly what we needed, meeting and exceeding expectations. When we picked up the car he provided a very thorough step by step demo of all of the operational aspects of the vehicle and followed up a few days later to see if we had any questions. I highly recommend this salesman and this dealership. More
Other Employees Tagged: Arnold Eininger
November 23, 2017
simply best dealership anywhere have bought 15 autos over past 30 years because of superior sales person Steve Poona, superior service dept. headed by Eric Weiss. entire staff listen have bought 15 autos over past 30 years because of superior sales person Steve Poona, superior service dept. headed by Eric Weiss. entire staff listens to customer needs, is professional and finds solutions More
Other Employees Tagged: Eric Weiss , Nick Rose
August 15, 2017
Completely satisfied - Would recommend to our friends! We recently purchased a second hand Volvo from Secor and it had a problem with the battery. It was still under warranty and Eric Weiss and Nick Rose We recently purchased a second hand Volvo from Secor and it had a problem with the battery. It was still under warranty and Eric Weiss and Nick Rose took a personal interest in making sure that my car was quickly repaired and I was on my way. I love this car, it is exactly what we were looking for, and I am very happy with how Secor handled my repair. Diane Gebhard was our sales person and she worked diligently with Arnold Eininger to find us just the right car. Stephen Plona graciously helped me set up the new Sirius radio system. Bob Doyle was supportive when the car needed to be repaired. The owners Charlie and Julia are very friendly. More
Other Employees Tagged: Diane Gebhard, Eric Weiss , Bob Doyle, Arnold Eininger, Nick Rose