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Write a Review430 Reviews of Stephen Augustine
April 26, 2018
Excellent service Steve Augustine is my service advisor. Every time I bring my Mercedes E350 in for service, I can be sure everything is explained to me. The Rallye ser Steve Augustine is my service advisor. Every time I bring my Mercedes E350 in for service, I can be sure everything is explained to me. The Rallye service department goes above and beyond to make sure my needs are met and that my car is serviced with the utmost care. More
April 26, 2018
New car procedure Relationship with Rallye continues to be excellent. Larry Greco, top sales associate, (in my opinion), helped speed the process and, as usual, was mo Relationship with Rallye continues to be excellent. Larry Greco, top sales associate, (in my opinion), helped speed the process and, as usual, was most helpful in my securing the exact model and specs I desired. More
Other Employees Tagged: Lawrence Greco , Kevin Crandon
April 26, 2018
very quick and professional Communication was quick and responsive. Work was done quickly and accurately. Was sent estimate and was explained in detail what needed to be done, Jo Communication was quick and responsive. Work was done quickly and accurately. Was sent estimate and was explained in detail what needed to be done, Job well done! More
April 25, 2018
Excellent experience This was the easiest car I ever bought!!!! I had a great test drive with Steve and a carefree purchase with Rodni. The dealership was clean and everyo This was the easiest car I ever bought!!!! I had a great test drive with Steve and a carefree purchase with Rodni. The dealership was clean and everyone was very courteous. Rodin was willing to give me a fair price for my purchase and trade. I will definitely consider purchasing my next vehicle from Rallye Mercedes! Jen was very helpful showing the ns and outs of my vehicle after I bought it! More
Other Employees Tagged: Katie Lyons, Rodni Teimourian
April 24, 2018
NY State Inspection and 2 Recalls Stephen is a great service representative. He is very accommodating getting my service done and making pick up very easy even after hours. When p Stephen is a great service representative. He is very accommodating getting my service done and making pick up very easy even after hours. When purchasing I worked with Jay. He was great to work with. He answered all my questions and took care of everything so that my pick up of the vehicle was seamless. He is an very honest and responsive sales person. I would highly recommend working with him. More
Other Employees Tagged: Jay Johanas
April 23, 2018
Efficient and excellent service Service center staff was very accommodating. Appointment was given quickly and service was excellent. I was kept updated and given a loner car which m Service center staff was very accommodating. Appointment was given quickly and service was excellent. I was kept updated and given a loner car which made things much easier.Would recommend this center to anyone. More
April 23, 2018
marrianne lebourne is always a pleasure, expert for many years we have had mercedes and hands down marriane lebourne has been the best , easiest to use, tends to our needs expediently and profession for many years we have had mercedes and hands down marriane lebourne has been the best , easiest to use, tends to our needs expediently and professionally. Once we had strayed to the huntington dealer and what a nightmare, Rallye is by far the best , from customer care , road issues steve in support when i need a repair, just great above great service, we even had jaguar , this far exceeds in all aspects and recommend to our friends whom most of them go to you! More
Other Employees Tagged: John Ciccotelli, Katie Lyons , Marianne Leborgne
April 20, 2018
Excellent Everything was great and quick Mr.Augustne was very professional with his work It was a plesure to come to place like that Thank you Everything was great and quick Mr.Augustne was very professional with his work It was a plesure to come to place like that Thank you More
April 20, 2018
Good and timely service! I've been going to Rallye for the service of my (2) E350 for many years. I would say that I'm basically satisfied with their service but it does not I've been going to Rallye for the service of my (2) E350 for many years. I would say that I'm basically satisfied with their service but it does not go above and beyond my expectations. I'm fully aware that other Mercedes Benz dealership offers a lot more incentives for their customers than Rallye! And for this I'm not totally happy. Service is timely, and the reps are good, but the prices for repairs are way to high compared to other MB repair shops. And this discourages me from getting any more repairs done by Rallye. More
April 20, 2018
First Class Service This is my second time at this dealer. I wouldn't go anywhere else to service my car. Staff is professional and place is spotless This is my second time at this dealer. I wouldn't go anywhere else to service my car. Staff is professional and place is spotless More