Stephanie McNair
Stephanie McNair at Toyota of Scranton

Stephanie McNair | Page 17

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
483 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

11 yrs, 6 mos

4.8

483 Reviews

Write a Review

483 Reviews of Stephanie McNair

August 15, 2022

Dealership Rating
Employee Rating

the recall repair was completed within the proposed time frame and fully explained. the review of my truck for potential repairs was a plus and detected a issue that needed to be addressed and cost estimate More

by PSIDOREK
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Kacie Greico, Kevin Morrow , Alan Aimer, Travis Langlois, Curt Manck, Edward Rewt

Aug 15, 2022

Toyota of Scranton responded

PSIDOREK, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 11, 2022

Dealership Rating
Employee Rating

I have confidence in your service and care Dependable. I just leave it up to you to tell me what I need to keep my car in good condition. More

by WPW63
Recommend Dealer
Yes
Aug 15, 2022

Toyota of Scranton responded

WPW63, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 11, 2022

Dealership Rating
Employee Rating

Service was fast and the customer service is always out of this world I would recommend to anyone. More

by WALTER.SOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Wasal

Aug 15, 2022

Toyota of Scranton responded

WALTER.SOLT, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 11, 2022

Dealership Rating
Employee Rating

Very clean helpful people food is great there some one is always willing to help More

by DONASAUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianne Cucura , Alan Aimer, Corey Boynton, Ryan Cali

Aug 15, 2022

Toyota of Scranton responded

donasauce, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 09, 2022

Dealership Rating
Employee Rating

excellent service, I have another Toyota dealer closer to me but I travel further because of the service and being treated better More

by PANXAN49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 09, 2022

Toyota of Scranton responded

PANXAN49, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are happy to know you enjoyed your visit. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 08, 2022

Dealership Rating
Employee Rating

good experience! referred my sister, Susan gray to have her car serviced at this dealership. More

by NANCYECONIGS
Recommend Dealer
Yes
Aug 09, 2022

Toyota of Scranton responded

Hi Nancy, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are happy to know you enjoyed your visit and as a result recommended our service department to your sister. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 03, 2022

Dealership Rating
Employee Rating

Only dealership in over thirty years where every visit is a pleasure. Staff is courteous, helpful and efficient. They are direct about service and setting accurate expectations and keeping me informed of the More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Toyota of Scranton responded

Hi David, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

July 29, 2022

Dealership Rating
Employee Rating

Stephanie was helpful and professional and offered a courtesy ride and contacted me and provided a return ride to Toyota. She also walked me to my truck to make sure everything was good to go. More

by SNN334
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 29, 2022

Dealership Rating
Employee Rating

No complaints. Decent service. Done in a reasonable amount of time. All work completed to a satisfactory level. More

by CHICAGOBEARS3485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2022

Toyota of Scranton responded

CHICAGOBEARS3485, Thank you for taking the time to share your thoughts regarding your recent service experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 27, 2022

Dealership Rating
Employee Rating

I have been purchasing cars at the dealership for many years and have been thoroughly satisfied with the vehicles I purchased. Maintenance has always been superb and have never had any serious issu More

by CHARLESK1
Recommend Dealer
Yes
Jul 27, 2022

Toyota of Scranton responded

CharlesK1, We appreciate your honesty. Thank you for taking the time to share your feedback on your experience at our dealership. Your loyalty is such a compliment to our team. We will share your comments with our leadership team. Thanks again for sharing. We appreciate you! Take care, Mary Jo Preno Vice President of Guest Experience

...
17
...

Dealership Inventory (276 Vehicles)

used 2021 Toyota Tacoma car, priced at $33,429
2021 Toyota Tacoma
used
N/A exterior
6-Speed
4WD
used 2021 Toyota RAV4 Prime car, priced at $33,999
2021 Toyota RAV4 Prime
used
Black exterior
CVT
AWD
used 2022 Hyundai Kona N car, priced at $21,299
2022 Hyundai Kona N
used
Black exterior
N 8-Speed Wet Dual Clutch
FWD
used 2019 Honda Fit car, priced at $17,599
2019 Honda Fit
used
N/A exterior
CVT
FWD
new 2026 Toyota Tundra car, priced at $55,448
2026 Toyota Tundra
new
Gray exterior
10-Speed Automatic
4WD
used 2023 Jeep Wrangler car, priced at $38,299
2023 Jeep Wrangler
used
Green exterior
8-Speed Automatic
4WD