Sophia Seymour
Sophia Seymour at McCurley Mazda
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Sophia Seymour

Service Advisor

McCurley Mazda

1230 N Autoplex Way
Pasco, WA 99301

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4.1
8 Reviews

Dealership Experience

1 yr

Industry Experience

3 yrs, 6 mos

Specialties & Trainings

Mazda Certified

Customer Service

4.1

8 Reviews

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8 Reviews of Sophia Seymour

May 21, 2024

Dealership Rating
Employee Rating

TAZ and Ronnie helped me tremendously even when I made a mistake during purchase. Will definitely come back for my next car and will refer others to go as well! Sophia was very kind on my first service for More

by Ajiziboc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taz Thomas , Ronnie

May 21, 2024

McCurley Mazda responded

Your review means a lot to us here at McCurley Dealerships. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! Customer Care 509-544-6230 McCurley Mazda

February 08, 2024

Dealership Rating
Employee Rating

McCurley has great customer service and made my first car-buying process easy and convenient. Everyone was patient and answered all the questions we had. Overall great experience! However, Tommy Dang was More

by Caitlin Wilhelm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cindy Zalkind, Tommy Dang, Brandon Bliesner , BJ DeRuyter

February 01, 2024

Dealership Rating
Employee Rating

Pleasant, helpful and no pressure. My other was filled quite quickly. The whole crew very helpful. More

by 18b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ DeRuyter, Leah Hanley

Feb 01, 2024

McCurley Mazda responded

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers and we’re glad that this commitment was reflected in your visit. Thank you for visiting our dealership and for allowing us to earn your business. Have a wonderful day! Customer Care 509-544-6230 McCurley Mazda

November 21, 2023

Dealership Rating
Employee Rating

I love my new Mazda! It’s a brand I trust! My first car at 18 was a Mazda and I’m excited to be behind the wheel of another! Staff was friendly n helpful. More

by KristiLuvsMazda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonny Parada, Branden Stuhan, Danny Postlewait , London Crawford, BJ DeRuyter

Nov 22, 2023

McCurley Mazda responded

We appreciate the fantastic review and are glad we could be of service. We are pleased that you had a great visit at our dealership. We truly appreciate the opportunity to earn your business and look forward to serving you for many years to come, have a wonderful day. Customer Care 509-544-6230 McCurley Mazda

November 18, 2023

Dealership Rating
Employee Rating

I have been working with Leah and she has been so kind and caring! She takes her time and strives to meet all of my needs while helping me find the right vehicle! 100% amazing customer service. I felt at More

by 21jgarcia12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leah Hanley

Nov 20, 2023

McCurley Mazda responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that our team receives the recognition they deserve. Thank you again, have a great day! Customer Care 509-544-6230 McCurley Mazda

November 11, 2023

Dealership Rating
Employee Rating

I appreciate the opportunity to share my experience. Unfortunately, I'm quite disappointed with the service I received at the car dealership. I believe there's room for improvement in certain aspects. More

by Kenzie
Recommend Dealer
No
Nov 15, 2023

McCurley Mazda responded

Dear Kenzie, We are very sorry to hear about your dissatisfaction with our service on your recent visit, we were unable to contact you. Please feel free to contact us at your earliest convenience as we would like to hear more about your visit and improve our customer experience. Kind Regards, Customer Care 509-544-6230 McCurley Mazda

November 01, 2023

Dealership Rating
Employee Rating

Service was on time. But after I paid they couldn't find my car key. It took 35 plus minutes to locate it. They said it was accidentally picked up by a technician. So More

by Rayreonal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2023

McCurley Mazda responded

Ray, We apologize for our poor service and want to assure you that we are working hard to improve our customer experiences. We would love to pay for your service and discuss this with you. If you could reach out to us at your convenience, we would appreciate it. Sincerely, Customer Care 509-544-6230 McCurley Mazda

August 15, 2023

Dealership Rating
Employee Rating

Cas and Bj were excellent salesmen! They were determined to find the best car for me and were super helpful throughout the whole process More

by ashley.cole
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Cedillo , BJ DeRuyter

Aug 16, 2023

McCurley Mazda responded

Our entire team at our dealership is incredibly grateful for the kind review! Thank you for taking the time to leave us such a great compliment! Our dealership considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts! we appreciate your business. We hope to work with you for many years to come. Have a nice day! Customer Care 509-544-6230 McCurley Mazda

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