Sophia Blouch

Sophia and Brett kind of tagged team on my service work . Sophia was on the last of it . She was great . Professional, courteous and responsive . Sophia was on the last of it . She was great . Professional, courteous and responsive . More

by 2HERBOYS Verified Customer Verified Customer

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As always, great and honest service. Been going to Groove Subaru (originally Burt Subaru) since 1995. Been going to Groove Subaru (originally Burt Subaru) since 1995. More

by MJ.PATTERSON Verified Customer Verified Customer

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She was fantastic. So nice, informative, and solicitous. Would come back as long as Haley is there because she made a difference in my experience! So nice, informative, and solicitous. Would come back as long as Haley is there because she made a difference in my experience! More

by tootsiesan Verified Customer Verified Customer

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Brought my Ascent in for a trailer hitch install. Was told that installation might take longer than planned. Was offered a loaner car for as long as needed. They were able to still get done the same Was told that installation might take longer than planned. Was offered a loaner car for as long as needed. They were able to still get done the same day. Very happy with the install and customer service. Also, was able to use discount coupon that was offered through their website so was very happy with the final cost. More

by popmack3 Verified Customer Verified Customer

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Haley was simply awesome-great communication through the whole process , loved the texts providing updates whole process , loved the texts providing updates More

by mbrumfield12 Verified Customer Verified Customer

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Friendly and responsive. We're able to get my car in quickly and we're very thorough with their findings and diagnostics. We're able to get my car in quickly and we're very thorough with their findings and diagnostics. More

by ekennedy013 Verified Customer Verified Customer

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It was quick and painless Hahaha she was very attentive answered my questions and was prompt with her response. Give her a raise answered my questions and was prompt with her response. Give her a raise More

by Juice Verified Customer Verified Customer

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It was a wonderful experience, customer service was a 5 and it was a fast appointment. and it was a fast appointment. More

by jacklyn.dibiase Verified Customer Verified Customer

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Frustrating and disappointing to have over 2. 5k spent on my car to get 'fixed' and have the same issue happen that I brought it in for the next day after picking it up. I appreciated Subaru cover 5k spent on my car to get 'fixed' and have the same issue happen that I brought it in for the next day after picking it up. I appreciated Subaru covering the 2nd service, but I still did not get clear info on what was wrong with the car and was causing the engine issue. The scans from Subaru techs showed different issues each time that I needed to get fixed and no one mentioned to me a month or so prior about any potential issues when I got an oil change. There should be a more helpful tool to show customers different 30-60-90k mileage maintenance service options and be more affordable. More

by Bedunk92 Verified Customer Verified Customer

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We were a little disappointed on how long it took to complete the project but Sophia was a gem with not only good communication but completed what she said she would do complete the project but Sophia was a gem with not only good communication but completed what she said she would do More

by wildwest2shelties Verified Customer Verified Customer

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