Sofia De Cespedes | Page 7

The financial process was not very transparent. After reviewing my thumb drive receipt I found that extra fees were added above the agreed amount. I did not even see an itemized receipt until I got home reviewing my thumb drive receipt I found that extra fees were added above the agreed amount. I did not even see an itemized receipt until I got home and opened the thumb drive. BTW they charge you an electronic document fee $499. I kind of feel like I got robbed when I got home. I guess it's partially my fault for not asking and reviewing a printed copy of the final receipt and trusting a dealership. My next car is a Tesla so I don't need to play these games. More

by SAURAZASE Verified Customer Verified Customer

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Was given a written quote on a vehicle and upon arrival the price had changed dramatically to the point that I almost left and probably should have. I ended up settling for something Different. Saleswoman the price had changed dramatically to the point that I almost left and probably should have. I ended up settling for something Different. Saleswoman Sofia was great she was unaware of the quote but the sales manager basically told me that how it works. The written quote is just to get you in the door and admitted it was unethical. More

by THTSMYCRWN Verified Customer Verified Customer

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Very professional staff and efficient. Sofia and Jack were the best to work with! Thank you for all your help! were the best to work with! Thank you for all your help! More

by taxpert75 Verified Customer Verified Customer

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This is the 3rd used Lexus I've bought from this dealership over the last several years. I really like this dealership, everyone who works there is pleasant and helpful. dealership over the last several years. I really like this dealership, everyone who works there is pleasant and helpful. More

by STANFIELDWILL Verified Customer Verified Customer

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Great service walked in and Sophie knew what I was looking for this is actually one of the best sales experience I have ever had they made sure I left with the car I came in to get looking for this is actually one of the best sales experience I have ever had they made sure I left with the car I came in to get More

by mannysanchez427 Verified Customer Verified Customer

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I have been coming to this dealership for the past few years. We have a total of 4 vehicles. Boris in Finance Manager is the main reason that we come back. He makes you feel like you are buying from a years. We have a total of 4 vehicles. Boris in Finance Manager is the main reason that we come back. He makes you feel like you are buying from a friend. Overall Awesome Experience. More

by BARRY33 Verified Customer Verified Customer

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A pesar de un inconveniente que se presentó lo resolvieron todo gracias a Jorge Garcel el cual tiene muy buena forma y atiende bien a todos resolvieron todo gracias a Jorge Garcel el cual tiene muy buena forma y atiende bien a todos More

by SEBASTIANALFONSO910420 Verified Customer Verified Customer

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Experience was NOT a good one. Attention to detail was low. Sales person didn't follow thru the entire transaction We'll leave it there. low. Sales person didn't follow thru the entire transaction We'll leave it there. More

by SS Verified Customer Verified Customer

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