Simone Gerdin | Page 6

Great salesperson knowledgeable courteous friendly efficient a sheer delight who follows up. I did have a problem with Finance as I was not warned ahead of time that if I use a credit card I would be efficient a sheer delight who follows up. I did have a problem with Finance as I was not warned ahead of time that if I use a credit card I would be charged a high amount of fee but I don't think it was malicious I think Lewis just overlooked it and I'm getting a refund back as I was very very upset about that cuz I had the cash to pay for it by check had I known that ahead of time More

Helpful 0

Report | Print

Simone was amazing , attentive , professional and knowledgeable, we walk in not sure in what vehicle will feed our needs and she was very patient andan listen to all our concerns. knowledgeable, we walk in not sure in what vehicle will feed our needs and she was very patient andan listen to all our concerns. More

Helpful 0

Report | Print

Held my ordered vehicle until we returned from summer vaca… appreciate that. Not in favor of the dealer added misc services that I was supposed to have been able to choose from instead of fully added wi vaca… appreciate that. Not in favor of the dealer added misc services that I was supposed to have been able to choose from instead of fully added without my input or knowledge. More

Helpful 0

Report | Print

Simone embraced us as family and at no point did she ever treat us as customers, which as we all know is why we begrudge going to a dealer! She informed and searched and informed and searched and worked and treat us as customers, which as we all know is why we begrudge going to a dealer! She informed and searched and informed and searched and worked and worked, and all the while she never pressured or lost focus of our needs over hers! She made our numbers work for a wonderful vehicle and turned us over to an equally qualified finance team. Nothing says contentment more than the fact that we baked and took them in six dozen cookies later that week! This is the FIFTH vehicle we’ve purchased from this Automotive Sales Group and undoubtedly where we will begin for our next! Thank You So Much Simone More

Helpful 0

Report | Print

Simone was an absolute pleasure to work with that day we bought our new Santa Fe. Simone had the car detailed and waiting for us to check out when we got up there. Once we said that we were ready to sign, S bought our new Santa Fe. Simone had the car detailed and waiting for us to check out when we got up there. Once we said that we were ready to sign, Simone had all of the paperwork ready to sign, transferred the plate and showed us amazing things about the car we never imagined. She made sure that everything that was supposed to be in the car was inside including a lovely gift package with various car care products and an umbrella and key chain. But that was not all, if you can believe it, she kindly rode back to Naples with us as we had no way to get the other Tucson back to Fort Myers. All the way to Naples, Simone explained many of the features the Santa Fe has to offer. Once we were home, Simone removed our license plate off the other Tucson, slapped a dealer plate on our former car and drove back. Again, above and beyond the call of duty! More

Helpful 0

Report | Print

We found the dealership very good to work with. The staff were all very friendly, do circles around Scanlon Lexus. The staff were all very friendly, do circles around Scanlon Lexus. More

Helpful 0

Report | Print

My customer experience here was amazing! Simone was nothing short of phenomenal, with incredible customer service skills and being very attentive to details. She went over every step of the Simone was nothing short of phenomenal, with incredible customer service skills and being very attentive to details. She went over every step of the buying process in a concise and precise manner. Pretty much everyone at the dealership was really great. Oh, and the car was great too of course. More

Helpful 0

Report | Print

Love this dealership. Customer service is Excellent. Simone is wonderful and everyone is trustworthy. Thank you ! Customer service is Excellent. Simone is wonderful and everyone is trustworthy. Thank you ! More

Helpful 0

Report | Print

Great work done by all, keep it up, very much appreciated. Thank you for your assistance appreciated. Thank you for your assistance More

Helpful 0

Report | Print

The dealership made it very easy for me to get into my 24 Hyundai Tucson Hyundai Tucson More

Helpful 0

Report | Print