Shiva Lawton
Shiva Lawton at Scott Honda of West Chester

Shiva Lawton

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
58 Reviews
5.0

58 Reviews

Write a Review

58 Reviews of Shiva Lawton

September 26, 2025

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Employee Rating

Scott Honda always provides excellent service. The service was completely quickly. I really like how the service advisor keeps you updated about your service. More

by fasylvestri
Service Price Transparency
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Recommend Dealer
Yes

September 16, 2025

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Brought my car in for service. The check in process was fast and easy. Scott Honda had all the needed information. The waiting area is comfortable and coffee was available for all More

by Vincenzo
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Recommend Dealer
Yes
Sep 17, 2025

Scott Honda of West Chester responded

At Scott Honda, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.

August 08, 2025

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Always attentive to the needs of my vehicle and Shiva was excellent! Professional, caring and helpful. More

by Barb
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Recommend Dealer
Yes
Aug 11, 2025

Scott Honda of West Chester responded

We take our customer reviews to heart, so we're super grateful for your stack of 5 stars!

May 06, 2025

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Another delightful service experience with Shiva. She always takes the time to thoroughly explain the work required, provides me with an accurate quote, and stays in touch throughout the service proc More

by Mike C
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Recommend Dealer
Yes
May 06, 2025

Scott Honda of West Chester responded

We've got a special team in this service center— they put the focus where it belongs, on YOU, our valued customers. So we are super excited to receive your five stars.

March 23, 2025

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Excellent service staff that continue to exemplify courtesy, professionalism, integrity and transparency. Highly Recommend Scott Honda More

by jennhara
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Recommend Dealer
Yes

Other Employees Tagged: Chris Wisler

Mar 24, 2025

Scott Honda of West Chester responded

Thank you so much for taking the time to leave us a glowing 5-star review! We’re thrilled to hear you had a positive experience and look forward to serving you again.

December 24, 2024

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Scott Honda service is great they do awesome job in taking care of cars and customers. They do excellent job every time I recommend More

by dineshjay
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Recommend Dealer
Yes

Other Employees Tagged: Joe Collins, Vaughn Reese, Adam Vargas, Marc Stewart , Mo Ablan, Mark Cantino, Melissa Manganello, John Rooney, Matthew Trostle

Dec 27, 2024

Scott Honda of West Chester responded

That's our goal! Thanks for taking the time to share that we earned your high mark for excellence. We value your stars.

December 11, 2024

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My 2024 CRV was in for a recall. I arrived early. My loaner was ready for me. It was a very easy drop off/pickup experience. I think their service team works very efficiently. More

by Pat C
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Recommend Dealer
Yes
Dec 12, 2024

Scott Honda of West Chester responded

That's our goal, Pat. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

October 20, 2024

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I've serviced my Honda vehicles at Scott Honda for many years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious More

by K24 VTEC engine
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Recommend Dealer
Yes
Oct 21, 2024

Scott Honda of West Chester responded

Our pleasure to welcome you back. We're thrilled to have your continued confidence. Thanks for the stars.

September 08, 2024

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We had a great experience with our sale and service at Scott Honda. Calvin in Sales and Shiva in Service went above and beyond. Highly recommend. More

by MV
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Schlotfeldt , Melissa Manganello

Sep 09, 2024

Scott Honda of West Chester responded

How wonderful. We aim to make this impression at Scott Honda, so you can imagine we're celebrating your review.

August 14, 2024

Dealership Rating
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Another totally satisfactory service visit. Nick H got everything right, the shuttle was timely and the charges were fair. Thanks, Scott Guys. More

by james.malin
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Recommend Dealer
Yes

Other Employees Tagged: Nick Huntoon

Aug 14, 2024

Scott Honda of West Chester responded

Thank you for taking the time to leave Scott Honda a 5-star review! Nick and our whole team appreciate your stars.

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