Shiva Lawton
Shiva Lawton at Scott Honda of West Chester

Shiva Lawton | Page 6

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
61 Reviews
5.0

61 Reviews

Write a Review

61 Reviews of Shiva Lawton

May 09, 2022

Dealership Rating
Employee Rating

Shiva in service is excellent at her job and made the experience a positive one. More

by Ken of WC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Scott Honda of West Chester responded

Hi Ken, thanks for being our guest! Your 5-star compliments made our day :) Shiva will be thrilled to learn she's earned your total satisfaction.

May 06, 2022

Dealership Rating
Employee Rating

Great service really nice people and work was done correctly and when they said it would be done More

by Bgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Scott Honda of West Chester responded

Thanks for being our guest! We appreciate the opportunity to earn your total satisfaction. And your 5-star feedback means a lot to our team— thanks for sharing :)

May 05, 2022

Dealership Rating
Employee Rating

They had me in and out very quickly and provided a great service with a detailed explanation of what was done and recommendations for the longevity of my car. More

by Brennonmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Scott Honda of West Chester responded

Thanks for visiting, Brennon! We're committed to quick, reliable service. It's awesome to hear our team delivered! Getting you back on the road quickly and safely, and keeping your car in great shape, is our goal.

May 03, 2022

Dealership Rating
Employee Rating

The Service and Customer Service Departments were great. They were very helpful and professional. Thank you. More

by Maers9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wm. Mark Dennis

May 04, 2022

Scott Honda of West Chester responded

Helpful and professional service is our promise. We're happy our team could earn your 5-star satisfaction :) Thanks for sharing your feedback!

April 05, 2022

Dealership Rating
Employee Rating

Friendly fast service with a smile wait time was not too long Everyone from the gate man to the service rep and all were so friendly More

by Rustypat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Scott Honda of West Chester responded

We appreciate your feedback! It's awesome to learn the details that made your visit to our Service Center so great :) As our guest, we want to treat you to 5-star experience— that definitely includes "friendly, fast service with a smile" :)

March 28, 2022

Dealership Rating
Employee Rating

Shiva was very friendly and great taking care of my problems. I was done quickly and she set up my next appointment when I was done. More

by bmellor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! Reliable service with a smile is our guarantee. We're thrilled to hear our friendly team got you back on the road in no time :)

March 27, 2022

Dealership Rating
Employee Rating

I called Shiva and told her I had an issue with my tire. She told me I could come right into Express Service and get it replaced. I was in and out in 45 minutes. She is my hero. More

by Steven.gayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Scott Honda of West Chester responded

We appreciate the kind words, Steven! Thanks for sharing. At Scott, we're committed to getting you back on the road quickly and safely. And our Express Service Center has plenty of "heroes" like Shiva to make that possible! We're glad we could help :)

March 15, 2022

Dealership Rating
Employee Rating

Very friendly greeting followed by an efficient process to get my oil changed and tires rotated. More

by Ditrolio1bobby d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Scott Honda of West Chester responded

Service with a smile is the Scott guarantee :) It's awesome to know our friendly team earned your total satisfaction by providing quick, efficient service! We appreciate you and your feedback, Bobby. Thanks for sharing!

February 10, 2022

Dealership Rating
Employee Rating

Outstanding, prompt, and pleasant service! I will return and pass the word to others. Keep up the great work. More

by Kfasic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2022

Scott Honda of West Chester responded

Thanks for sharing your 5-star review and recommendation! We're glad our team could earn your total satisfaction. We look forward to welcoming you back :)

February 01, 2022

Dealership Rating
Employee Rating

This dealership is courteous and friendly. I got right in and right out of the service department. More

by 5150steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments, Steve! We're committed to making each of your visits here easy and convenient. It's great to learn our "courteous and friendly" team had you back on the road quickly and safely.

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