Shekhar Shroff
Shekhar Shroff at Westside Lexus

Shekhar Shroff | Page 2

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
176 Reviews
4.9

176 Reviews

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Dealership Experience

22 yrs, 11 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

Gujarati Gujarati

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176 Reviews of Shekhar Shroff

December 18, 2023

Dealership Rating
Employee Rating

Excellent service, professional sales person, explained clearly all the details, spent time with us to go over various cars, guided us in financing.Best play to purchase or lease a Lexus. More

by taxjay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Dec 18, 2023

Westside Lexus responded

We're delighted to know you had an excellent experience with our team at Westside Lexus. We strive to provide detailed and professional service for all of our customers. Thanks for choosing us - we look forward to assisting you in the future!

November 17, 2023

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I would recommend the dealership because the vehicles are excellent. My experience with the sales people was not stellar. The person who was pushing the extended warranty plan was rude and didn't take "NO" f More

by d_scully
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2023

Westside Lexus responded

I'm sorry to read about your experience with our sales team. We strive for excellence in customer service and it seems we fell short during your visit, especially regarding the extended warranty discussion and familiarizing you with new technology. Your feedback is important to us as we continually aim to improve our services. If you'd like further assistance or have any other concerns, please don't hesitate to reach out directly. - Christian Davidson - Lead Financial Services Manager - (281) 558-3030

November 09, 2023

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Great service and caring salesman as well as service person. Everyone is very professional and friendly. More

by Carolynver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2023

Westside Lexus responded

We're delighted to know you had a great experience with our team at Westside Lexus. Thanks for highlighting the professionalism and friendliness of our staff!

October 29, 2023

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Employee Rating

This dealership is unlike most dealerships. They encourage you to carefully think out your purchase before closing the deal. Even when you are questioning other cars at the time of closing, the More

by dayanao24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Westside Lexus responded

We're so glad to know that you had a positive experience with us at Westside Lexus. We always aim to ensure our customers are confident in their decisions. Thanks for the review, and enjoy your new ride!

October 06, 2023

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Employee Rating

Excellent service. Very happy with the car and the dealership. Will recommend to others. Great investment. More

by pankaj.meera
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers

Oct 09, 2023

Westside Lexus responded

We're so glad to know you had an excellent experience with us at Westside Lexus and are happy with your new car. Thank you for recommending us—we truly appreciate it!

September 30, 2023

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Wonderful dealership. Loved being able to shop inside, with Houston heat. Shekhar took great care of us and kept me updated while waiting on car with options we wanted w More

by jpaine1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Westside Lexus responded

We're glad to know that you had a positive experience with Shekhar at Westside Lexus, especially in the Houston heat! Your suggestion for evening gatherings is an excellent idea, and we'll certainly consider it. Thanks for your feedback, and if you have any questions, please reach out!

September 24, 2023

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Best follow up ever. He still cares after the sale. Would send my friends to him for sure More

by redcap431
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 25, 2023

Westside Lexus responded

Thank you for the review! We appreciate your support and hope to see you again at Westside Lexus!

September 07, 2023

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Employee Rating

I have been a customer for a long time because I have always enjoyed good vehicles along with Great sales people, Shakker for the last 20 years or so. Laura is always great to deal with in service also. More

by blazer1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown , Shekhar and Laura take care of it all for me. I buy the car from Shekhar and Laura sets it up for service. Great straightforward dealing with those two.

Sep 08, 2023

Westside Lexus responded

We're delighted to know that you've been with us for so long at Westside Lexus and have consistently had positive experiences. We'll pass your compliments on to Shakker, Laura, and the rest of our team! Thanks for being a loyal customer.

September 03, 2023

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Best part was no pressure. Very professional and extremely courteous. All features were explained. Did not waste our time in finance. More

by redcap431
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 05, 2023

Westside Lexus responded

We're glad to know you had a pressure-free and efficient experience at Westside Lexus! We always aim for professionalism and courtesy. Thanks for the positive feedback, we appreciate it!

July 20, 2023

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Employee Rating

Our 5th car from Westside and Shekhar. As always, excellent customer service and follow up. More

by msullivan13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2023

Westside Lexus responded

Thank you so much for your loyal business! We will pass along your appreciation to Shekhar. Enjoy your new ride!

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