Shawn Stafford | Page 2

Smooth and Efficient I had a great experience here at Donovan Auto Used sales. I found a reasonably priced Mazda CX-5 on CarGurus.com and called before the salesmen knew t I had a great experience here at Donovan Auto Used sales. I found a reasonably priced Mazda CX-5 on CarGurus.com and called before the salesmen knew they had it. Thankfully, they called me back and let me know that I could test drive it whenever I wanted. They gave me over an hour for the test drive after filling out some simple paperwork. After deciding that I really wanted the car, I offered my price for it "as is" and they didn't make me wait long before they came back and said they still needed to do an inspection and they would change the oil and do routine maintenance for the price I offered. Turns out, not only did they do an oil change, but they also gave me new front brakes, new tires!, all new air filters, and detailed it even though I told them "as is". They went above and beyond and surprised me by replacing things that it needed even after I had already bought it with cash. They ended up saving me a lot of money, too, since I expected to have to buy all of those things. It all adds up! Also, I didn't feel like I was discriminated against because I was a woman coming in to look at cars. I've been to dealerships where they would shake my husband's hand, but not shake my hand, even though the car was for me. This was not the case at Donovan, which I really appreciate. Definitely the most painless encounter I have had at a car dealership. I was in and out within 4 hours. More

Helpful 0

Report | Print

Good as it gets There is no need to go anywhere else. Jim is a top notch salesman, no pressure and no bickering over price. I looked around at same car online and D There is no need to go anywhere else. Jim is a top notch salesman, no pressure and no bickering over price. I looked around at same car online and Donovan was 1K below everyone else for same car!! Tyler made the closing process a breeze. I have purchased multiple vehicles from Donovan. You will not be disappointed. More

Helpful 0

Report | Print

Great Experience I am always so pleased with the professionalism that Donovan truck Center shows each and every time I come in the door. They're friendly customer serv I am always so pleased with the professionalism that Donovan truck Center shows each and every time I come in the door. They're friendly customer service is always top notch. More

Helpful 0

Report | Print

Staff Friendly staff. everyone was very helpful and did not feel pressured like other dealerships. also feel like we got a good deal on a great car. Friendly staff. everyone was very helpful and did not feel pressured like other dealerships. also feel like we got a good deal on a great car. More

Helpful 0

Report | Print

Great dealer, great car, great price. We had a great experience with employees who sold us a wonderful car and at the same time saved us time and money! Many thanks! We had a great experience with employees who sold us a wonderful car and at the same time saved us time and money! Many thanks! More

Helpful 0

Report | Print

Exactly what we wanted!! My girlfriend was wanting to trade her truck for a more family friendly SUV so we went to Donovan' s and worked with Cliff and he found us exactly wha My girlfriend was wanting to trade her truck for a more family friendly SUV so we went to Donovan' s and worked with Cliff and he found us exactly what we were looking for! The 2016 equinox had more features than we expected and the payments were lower than our goal! It was a win for us and we will definitely shop at Donovan for any vehicle in the future. The management was so friendly and low pressure. More

Helpful 0

Report | Print

I can’t say enough good things. I’m on my 4th car from Donavan Auto. What keeps me coming back? Low pressure, great selection and most of all amazing customer service. You always hea I’m on my 4th car from Donavan Auto. What keeps me coming back? Low pressure, great selection and most of all amazing customer service. You always hear auto dealers talking about their costumer service, well DA delivers 100%. More

Helpful 0

Report | Print

Old Blue This is my 2nd vehicle I bought from Jim this year. He is always a professional. It a pleasure dealing with him. There was no high pressure and intim This is my 2nd vehicle I bought from Jim this year. He is always a professional. It a pleasure dealing with him. There was no high pressure and intimidation tactics. I know where and who I am getting my next automobile from. Thanks Jim! More

Helpful 0

Report | Print

Satisfied customer Excellent service and wonderful customer service. Everyone who worked with my husband and I were very professional and knowledgeable about the vehicl Excellent service and wonderful customer service. Everyone who worked with my husband and I were very professional and knowledgeable about the vehicle we were purchasing. More

Helpful 0

Report | Print

Very well pleased. Very knowledgeable, experienced sales force. The trade value was what we expected. The loan processing was right on too. Will be back in the the futur Very knowledgeable, experienced sales force. The trade value was what we expected. The loan processing was right on too. Will be back in the the future. More

Helpful 0

Report | Print