Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz | Page 8

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
287 Reviews
4.8

287 Reviews

Write a Review

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

287 Reviews of Shawn Ortiz

October 27, 2023

Dealership Rating
Employee Rating

Ryan is awesome. Shawn is awesome. My 4th car, ill deff be coming back for my 5th. More

by olivaresd43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters , Jason Younger

Oct 30, 2023

Dana Ford Lincoln responded

Thank you for trusting Dana Ford with your loyal business! Ryan, Shawn & the rest of the team are grateful for your support and look forward to seeing you again next time. Until then, take care and enjoy your newest vehicle!

October 17, 2023

Dealership Rating
Employee Rating

The dealership is professional and very willing to go the extra mile for the customers. More

by KEITHG1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Dana Ford Lincoln responded

Hey Keith, we're delighted to hear that you had a professional experience at Dana Ford. Going the extra mile for our customers is our top priority. Thank you for choosing us! We'll see you next time. Safe travels!

October 13, 2023

Dealership Rating
Employee Rating

Dana Ford Lincoln was an incredible experience! Complete professionals! Doug and his team are aces! Rupert and James getting it done! More

by JBI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra , Michael Bachrach, Rupert Eveleigh, Douglas Hansen, John Locher, Steve Riccardone, Nicholas Squeo, James Swift

Oct 16, 2023

Dana Ford Lincoln responded

We're delighted to know you had an incredible experience with Doug, Rupert, James and the rest of our team at Dana Ford Lincoln. We appreciate your kind words about their professionalism! Safe travels in your new vehicle.

September 28, 2023

Dealership Rating
Employee Rating

I have been leased Lincoln since 1991 and have been very satisfied I would recommend Dana Lincoln to all my friends More

by vinnygran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Ralph Sibbio, Ching Poon , Amanda Anderson, Michael Bachrach

Sep 28, 2023

Dana Ford Lincoln responded

We're so glad to know you've had such a positive experience leasing with us at Dana Ford. Thank you for your recommendation and continued support!

September 25, 2023

Dealership Rating
Employee Rating

Terrible that they let a long time existing customer walk away. Wanted to purchase and lease at the same time. More

by richienarc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 26, 2023

Dana Ford Lincoln responded

Richie, it's dismaying to learn that you felt overlooked as a long-standing customer. We value your loyalty and would never want you to feel otherwise. We'd like the opportunity to discuss this with you further and see what we can do about the situation. Please reach out at your earliest convenience. Thank You, Doug Hansen - GSM - 718-983-8700 ext 262

September 22, 2023

Dealership Rating
Employee Rating

Good service good sales person and sales manager totally very good service and good deals More

by Thavasundaram
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Nicholas Squeo, James Swift

Sep 25, 2023

Dana Ford Lincoln responded

Hi Thavasundaram! Thank you for leaving us this five-star review and shout out to our sales and service teams at Dana Ford. We appreciate it!

August 19, 2023

Dealership Rating
Employee Rating

I have been with this dealership since 2013 it’s been great they are very helpful and honest dealership and I would recommend them to all More

by 1326sport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Ralph Sibbio, Hazem Radwan, Collin Romer, Joseph Castera , Brieann Driscoll, Eric Iwulski, John Lomando, Steve Riccardone

Aug 22, 2023

Dana Ford Lincoln responded

We're delighted to know you've had a great experience with us since 2013 at Dana Ford! Your recommendation means the world to us. Thank you for your continued support and trust in our dealership!

August 13, 2023

Dealership Rating
Employee Rating

Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam More

by seanjennings.sdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2023

Dana Ford Lincoln responded

Thank you for the review, Sean. I'm sorry to hear about the issues you're experiencing with your vehicle and would like the opportunity to discuss the situation with you directly in order to find an appropriate resolution. When you have a moment, would you please contact me directly? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

August 09, 2023

Dealership Rating
Employee Rating

Very professional , didn’t have a long wait at all and everyone was very friendly More

by bovino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Daly , Timothy Delmasa

Aug 10, 2023

Dana Ford Lincoln responded

Hi Bovino! We appreciate your recommendation and the shoutout to our team at Dana Ford! Hope to serve you soon.

July 25, 2023

Dealership Rating
Employee Rating

They are knowledgeable and friendly. I keep coming back. This is my third lease with Dana Ford. Fair pricing on my vehicle More

by Mia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Awen Almatarneh

Jul 25, 2023

Dana Ford Lincoln responded

Hi Mia! We're so glad to know you've had consistently positive experiences with us at Dana Ford. Thanks for staying with us and here's to many more leases! Enjoy your vehicle!

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