Shawn Murray
Shawn Murray at Secor Subaru

Shawn Murray | Page 9

Service Director

Secor Subaru

501 Broad Street
New London, CT 06320

Contact Me
4.8
99 Reviews

Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.

Dealership Experience

4 yrs, 1 mo

Industry Experience

23 yrs, 11 mos

4.8

99 Reviews

Write a Review

99 Reviews of Shawn Murray

September 22, 2022

Dealership Rating
Employee Rating

They were great and polite and fast and not too expensive but I still hear a rattle in the back More

by MARILYN.GRAHAM108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata , Terry Jean

Sep 23, 2022

Secor Subaru responded

Thank you for your review, Marilyn! We look forward to seeing you next time at Secor Subaru!

September 19, 2022

Dealership Rating
Employee Rating

Shawn took a test drive with me and explained exactly what was causing my issue. A good guy! One of the reasons I keep coming back - 3 Outback later. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata , Terry Jean

Sep 22, 2022

Secor Subaru responded

Thank you for the fantastic feedback, Larry! We're so glad Shawn continues to earn your support and we'll be sure to share this kind review with him. Take care and we'll see you next time here at Secor Subaru!

September 15, 2022

Dealership Rating
Employee Rating

This dealership went above and beyond to find the problem with my car. We are taking it to another Subaru dealer and they cannot find the problem nor did they even try so hard. But Sean Murray and his crew d More

by CELLER01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 16, 2022

Secor Subaru responded

Thank you for sharing your experience! We're so glad Sean & the team were able to assist you and we'll be sure to pass along these kind comments to them. Thanks for trusting Secor Subaru with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

September 14, 2022

Dealership Rating
Employee Rating

Friendly staff committed to excellent service. The complementary shuttle to and from work is greatly appreciated. More

by MBT0002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata , Terry Jean

Sep 14, 2022

Secor Subaru responded

Thank you for the great review of Secor Subaru! We appreciate your support and look forward to your next visit!

September 11, 2022

Dealership Rating
Employee Rating

Called ahead to confirm a loaner. No loaner when I got there. Got stuck at the dealership. Seat belt alarm still going off. No happy More

by DRHAMMONDJR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Joycelyn Mata

Sep 12, 2022

Secor Subaru responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further please contact me directly. - Shawn Murray - Service Manager - smurray@secorauto.com

September 08, 2022

Dealership Rating
Employee Rating

Makes me wanna come back again for any of services it’s great of experience for me More

by TINO6998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata , Terry Jean

Sep 08, 2022

Secor Subaru responded

Thanks for the five stars, Tino! We're honored to hear that your visit with us was such a positive one. We hope to see you back for all of your future automotive needs! -Secor Subaru

August 29, 2022

Dealership Rating
Employee Rating

Polite staff, well kept waiting area. I'll absolutely be coming back for all my service needs. More

by Happy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Wildes, Joycelyn Mata , Kevin O'Donovan

Aug 31, 2022

Secor Subaru responded

Thank you for the fantastic feedback! We look forward to seeing you again next time here at Secor Subaru!

July 27, 2022

Dealership Rating
Employee Rating

Recently had head gaskets replaced on my 2011 Subaru Outback Limited. The shop did a quality job and allowed to me to use a loaner vehicle (2020 Subaru Outback Limited) which was like icing on the cake More

by Ernest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata

Jul 28, 2022

Secor Subaru responded

Ernest, thank you so much for the kind review! We appreciate you trusting Jocelyn & the rest of the Secor Subaru team with your Outback and hope we can be of service again in the future. Take care!

July 21, 2022

Dealership Rating
Employee Rating

I have been to Secor a few times since I bought my car, everyone there is always helpful and professional! More

by DONNAFLOWERS2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Wildes, Joycelyn Mata , Terry Jean, Kevin O'Donovan

Jul 22, 2022

Secor Subaru responded

Thank you for the kind review! Our team is honored to receive your support and looks forward to your next visit here at Secor Subaru!

July 20, 2022

Dealership Rating
Employee Rating

I am not a client of Secor and stopped in unannounced with an emergency. They took me in, provided assistance and gave me some good advice. The staff was more than helpful, pleasant, and respectful. I wi More

by ginzy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata , Terry Jean, Rodney Albert, Anastasia Rebel, Sarah Connolly

Jul 21, 2022

Secor Subaru responded

We're happy we could help you out in an emergency! We know how stressful it is to need unexpected service and we're glad we could be there for you! Thank you for trusting us with your vehicle and for rating Secor Subaru five stars! We hope to provide five-star routine maintenance in the future!

Jul 20, 2022

ginzy1 responded

As noted above

...
9

Dealership Inventory (91 Vehicles)

new 2026 Subaru Impreza car, priced at $29,690
2026 Subaru Impreza
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2024 Subaru Forester car, priced at $30,005
2024 Subaru Forester
new
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Ascent car, priced at $53,445
2026 Subaru Ascent
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Forester car, priced at $34,391
2026 Subaru Forester
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive
used 2024 Subaru Forester car, priced at $31,498
2024 Subaru Forester
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Forester car, priced at $39,366
2026 Subaru Forester
new
Geyser Blue exterior
Automatic
All-wheel Drive