Shawn Isom | Page 3
Internet Director
Tim Dahle Nissan Southtowne
11155 S Jordan Gateway
South Jordan, UT 84095
34 Reviews
Write a Review34 Reviews of Shawn Isom
January 19, 2022
I set up an appt. with dealership, when I got there I was greeted by two handsome men. Waldo and Jose are great salesmen, excellent customer service. Everything is done electronically, a nice surprise. Rob greeted by two handsome men. Waldo and Jose are great salesmen, excellent customer service. Everything is done electronically, a nice surprise. Robert (financial officer) a great salesman, excellent customer service. I'm happy with the final deal! Be aware of all the add-ons they want you to purchase, don't be afraid to say No. Disappointed the dealership did not fill up the vehicle with gas. More
October 25, 2021
All I can say is bait and switch. We went a little over All I can say is bait and switch. We went a little over a week ago and looked at 12 to 15 passenger van. They had a few used ones and we wanted to All I can say is bait and switch. We went a little over a week ago and looked at 12 to 15 passenger van. They had a few used ones and we wanted to looked at a Ford transit that they had. They brought it out and we looked it over. we drove it around the lot and then looked at a Nissan 12 passenger 2014 that was beat like nothing else. It had belonged to a school with crumbs and who knows what all over the floor. We decide to not look at the Nissan van anymore and went back to looking at the Ford transit that was still sitting there. We asked to take it out for a drive and had my brother in law look it over. It looked great and agreed that the price being asked for it was worth buying. We went in and started the process of buying the vehicle. We got approved quickly due to high credit rating (high 700s) and paid a down payment. We walked out to the Ford transit got handed the keys and we drove off. We got home in Idaho the next day on Saturday and was showing it off to family and friends. By the following Tuesday we get a text from our sales rep that they goofed (big time). They had mixed up tags on the keys and they had sold us the wrong car and they needed to get the paperwork fixed. As a reassurance they said it was all their fault and they would keep price the same but they would have to send us updated contract to show correct car. Didn’t think much about it till we got contacted the next day with the news they goofed up but they want me to come onto their site because they want the vehicle back because it was worth 7000 more and our options was come get the vehicle on the contract that we never looked at or seen; or pay more to keep the vehicle we have up in Idaho. THIS IS NOTHING MORE THAN A BAIT AND SWITCH. Right now in the process of trying to get this worked out but an utter nightmare. They have admitted point blank that they made the mix up but we have to fix their mistake with the promise that they Will cover gas to bring it back. That’s right we were shown a vehicle and bought it used “as is”. Now there back tracking because they are losing some money on a van. Very nice when selling but not willing to own up to their mistakes. we bought the car on 10/15/21. Look up Ford transits that were sold that day if interested in finding contact information. More
September 04, 2021
sales manger is very rude treats customers like they are a peice of trash talks very rude to them would not give us his name tried to get a hold of the gm left message & no call back this makes me not to by a peice of trash talks very rude to them would not give us his name tried to get a hold of the gm left message & no call back this makes me not to by a car from them again More
August 15, 2021
I knew what I wanted when I went in, told them I was either leaving with it or nothing and they did not try to force something I did not want on me. Was pretty much in and out within 2 hours. Ya it is a either leaving with it or nothing and they did not try to force something I did not want on me. Was pretty much in and out within 2 hours. Ya it is at the end of the day a car dealership, but for what they could have attempted to do vs what they did they did well. More
Other Employees Tagged: Ernie Willits, Tyler Slade , Jake ungar (he gets 5 stars)
August 05, 2021
The Service Department botched my repairs TWICE after an accident. The second time was not caught until a few months later, when it was found and fixed by another shop. It cost me $450 for this second sho accident. The second time was not caught until a few months later, when it was found and fixed by another shop. It cost me $450 for this second shop to fix the mistake, which Tim Dahle Southtowne refused to reimburse because "the repair was out of warranty". Never mind that part of this issue was that they had installed a part UPSIDE DOWN, they washed their hands of all responsibility. More
June 14, 2021
Don't buy from Tim Dahle. They don't do what they say. Then they don't answer your calls.my score is a 0. Then they don't answer your calls.my score is a 0. More
Other Employees Tagged: Ernie Willits, Tyler Slade , Big Al
June 10, 2021
Found an awesome vehicle here. Didn’t but it because they tried tacking on an extra 2000$. 1000$ for a maintenance fee. When you buy a used car from them you pay for the maintenance that is done on it. they tried tacking on an extra 2000$. 1000$ for a maintenance fee. When you buy a used car from them you pay for the maintenance that is done on it. So basically they get paid twice for maintenance, they take it when someone trades in vehicle, then try getting it out off the buyer. Also I had my own financing and would not go through them so that was another 1000$. I would not recommend this dealership to my worst enemy or anyone else! I don’t like BS when buying a vehicle! I actually ending up buying from Ken Garff Riverdale and they were great. No hidden fees! no hidden anything, no pressure at all! More
Other Employees Tagged: Ernie Willits, Tyler Slade
May 20, 2021
We have always got our cars here and every time the experience has been outstanding Jake Unger helped us and he was awesome. He spent a lot of time with us making sure we got a car that we loved and an experience has been outstanding Jake Unger helped us and he was awesome. He spent a lot of time with us making sure we got a car that we loved and answered all our questions More
Other Employees Tagged: Tyler Slade , Jake,Unger
April 27, 2021
I was very pleased with Jake and his willingness to help in the search of the vehicle. He was great at keeping me updated while we waited for its arrival. He made the experience pleasant I also apprecia in the search of the vehicle. He was great at keeping me updated while we waited for its arrival. He made the experience pleasant I also appreciate his follow up after the purchase. Thanks, Kelly More
Other Employees Tagged: Jake