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Shaun Merrit.
25 Reviews of Shaun Merrit
February 10, 2020
"Team Ford - Outstanding Service"
- MwtweleShaun Merritt in service was a life saver. I had a tire blow out after hitting a pot hole on the Whitemud. Luckily, I have run-flats and was able to get my car to Team Ford. Obviously, I didn't have an appointment, but Shaun took my car in right away. He gave me all of my options in a very clear manner and ordered me a new tire. He had me on the road again within a couple of hours, in a cleaned car I might add! I was very impressed with Shaun and my whole service experience at Team Ford. Thanks again, Shaun!
Read MoreOther Employees Tagged: Dale Willimus
Helpful 
June 27, 2019
"Good service "
- Acubas2910@Is not just business is like start a good friendship , service it was so fantastic definitely recomend to friends with VIP coustumer experience thank you
Read MoreOther Employees Tagged: Darpan Chhabra, Tej sandhu, Mike Shipley, Shawn Jardine, Mitchell Ogorman, Rob Haley, Harv Deol
March 13, 2019
"Exceptional"
- Don789It was a pleasure dealing with a knowledgable sales person and friendly staff allowing us to conclude the sale of my new vehicle without feeling pressured.
Read MoreOther Employees Tagged: Rob Pacholek, Jeff Koroluk, Jeff Presant, STRATHCOM MEDIA, Taylor Zottl
December 23, 2018
"Brutal Oil change "
- Trucker73This is all happened as part of the third oil change that I have gotten at Team Ford in my 2017 F150. About a week after my oil change, while out doing my Xmas shopping, my check engine light came on. Not something you expect with only 27, 000km on it... Luckily I was close to home and limped it there to try to figure out what was broke. As I'm leaning up under the hood I see oil sprayed all over the side of the engine by the dipstick and no filler cap. They had forgot to replace the cap under filling... seriously? They had set it up in the corner of the engine compartment and left it there. I then called the service department, talked to the manager to get it in for them to clean and thought it would be better - not so much. After an hour an 20 minutes I now have a truck that went from "like new" to something that smells like a shop truck both inside and out. Extremely disappointed for several reasons: 1. the extra 2.5 hours of my time to try to get this cleaned 2. the nasty smell in the cabin and outside - that wasn't there even with the oil on the engine Ultimately a bad situation made worse.
Read MoreOther Employees Tagged: Steve Yakimchuk
November 17, 2018
"Great experience buying my new truck."
- larryCorey Dahlman and Corey Lavoie made sure that everything was done right with my new truck purchase. Everyone else on the team Ford staff that I dealt with made sure that things happened even though they were very busy at the time.
Read MoreOther Employees Tagged: Janie Goguen, Mike Shipley, Jessica Kronemann, Leonard Meyer, Rob Pacholek, Olga Gavrilov, Corey Dahlman, Corey Lavoie
August 28, 2018
"Replacing my Escape"
- mbrandon123My 2011 Ford Escape was written off as of yesterday, due to an accident. My husband and I came in and Joey was most helpful in helping us to purchase another vehicle. The process was quick and all our concerns and questions were answered. I'm happy that we have purchased another Ford. This time it's the 2016 Edge. I didn't need "show room" vehicle, but wanted low mileage and warranty. I received both! Thanks again Joey, Janie and Shaun for recommending the Edge. Brian & Marion Brandon
Read MoreOther Employees Tagged: Janie Goguen, Joey Jabz
August 02, 2018
"First brand new car!"
- GwenI was referred to Kelly Zach by a co-worker. He gave Kelly rave reviews which made it easy for me, as a female, to take the leap to purchase my first ever brand new car and my first ever Ford. Kelly is without a doubt, the most generous person with his time and attention. He listened and clearly understood what I wanted even if I didn’t . The Team Ford dealership was buzzing with activity, but not once did I feel neglected or ignored. Rochelle in finance walked me through the process with efficiency and clearly explained my questions. Team Ford went above and beyond in every aspect of the deal, making it a very fun experience for me. Thank you to Kelly, Rochelle, Leo, Shaun, Corey and everyone at Team Ford. The customer experience is very clearly your focus. I appreciate the attention to detail! And I love my new Ford Escape!!
Read MoreOther Employees Tagged: Kelly Zack, Rochelle Dendys, Leo Desroches
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