Shaun Crosier
Shaun Crosier at Jim Hudson Lexus

Shaun Crosier | Page 9

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
252 Reviews
4.9

252 Reviews

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252 Reviews of Shaun Crosier

May 21, 2023

Dealership Rating
Employee Rating

Service personnel were very attentive, and my service work was done on time. Well, I’ve dealt with Jim Hudson’s dealerships. Many times. This was my first time dealing with his Lexus dealership, and I wa More

by Dallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2023

Dealership Rating
Employee Rating

Professional, courteous, and kind. Service is always prompt and precise. Appointments are a great help to busy people. More

by Wats3517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Due

May 04, 2023

Dealership Rating
Employee Rating

The staff at Jim Hudson especially, Shaun Crosier and Kimberly Bowers, go above and beyond to help their customers. More

by lizusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

Jim Hudson Lexus responded

We're so glad to hear about your excellent experience at Jim Hudson Lexus of Columbia! It's wonderful that Shaun and Kimberly were able to exceed your expectations and provide you with top-notch customer service. Thank you for sharing your experience with us and we hope to assist you again in the future!

April 25, 2023

Dealership Rating
Employee Rating

Jim Hudson Lexus provided Outstanding Customer Service and a comfortable waiting area with a variety of snacks an beverages. More

by darlcgam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Jim Hudson Lexus responded

We're thrilled to hear you enjoyed your experience at Jim Hudson Lexus of Columbia! Drive safely, and we hope to see you back again down the road!

April 25, 2023

Dealership Rating
Employee Rating

Shaun did a fantastic job finding the rattle that no one could find. Super job More

by MickeyD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Erik Due , Darryn Russ

Apr 25, 2023

Jim Hudson Lexus responded

Shaun and the team appreciate your support. Thank you for choosing Jim Hudson Lexus of Columbia!

April 22, 2023

Dealership Rating
Employee Rating

The service adviser had provided sufficient information about the service and update of the service progress. More

by v.n.delacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Jim Hudson Lexus responded

We're glad to hear that you had a great experience with our service advisor at Jim Hudson Lexus of Columbia! Thank you for taking the time to share your positive feedback about the service and updates. We appreciate your business and look forward to seeing you again down the road!

April 22, 2023

Dealership Rating
Employee Rating

As always the most impeccable client service and willingness to accommodate my schedule and of course taking care of my car. More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wickham, Melvin Alston

Apr 24, 2023

Jim Hudson Lexus responded

Thank you for sharing, Shawn! We are happy to have earned your business and your glowing review here at Jim Hudson Lexus of Columbia. Safe travels ahead!

Apr 22, 2023

Shawn responded

Thank you for providing a five star client experience.

April 20, 2023

Dealership Rating
Employee Rating

The customer service is impeccable. Everyone from tech, service, or sales is always knowledgeable and very accommodating. Even if I wasn’t a fan of Lexus (which I am) I would still say More

by Grey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Due

Apr 20, 2023

Jim Hudson Lexus responded

Grey, thank you for the review! We are thrilled to hear that you had such a successful experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

Apr 20, 2023

Grey responded

Apr 20, 2023 The customer service is impeccable. Everyone from tech, service, or sales is always knowledgeable and very accommodating. Even if I wasn’t a fan of Lexus (which I am) I would still say hands down this is the best luxury car dealership in the area! -Grey Limehouse

April 20, 2023

Dealership Rating
Employee Rating

Shaun and Tanner were excellent to deal with! Service was slow! I had a problem the car and had to had to take it back the next day! Then y’all kept my car for 7 weeks with a floorboard leak ! La More

by Mike Eddings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes , Darryn Russ

Apr 20, 2023

Jim Hudson Lexus responded

Mike, we are glad to hear that you had a positive experience with Shaun and Tanner, but apologize for the delay in service. We are always striving to improve the customer experience, so your feedback is appreciated and we look forward to assisting you again down the road.

April 18, 2023

Dealership Rating
Employee Rating

They are So Spectacular! They are very attentive to their customers for sure! Fantastic people! More

by Mdcrosier4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Jim Hudson Lexus responded

Our entire team is so thrilled to see this glowing review! Thank you so much for supporting Jim Hudson Lexus of Columbia and please let us know if you need anything down the line!

Apr 18, 2023

Mdcrosier4 responded

They do an Outstanding Performance in what they do. They care.

Apr 19, 2023

Mdcrosier4 responded

You ALWAYS do such a Wonderful job on the service you give. So satisfied with your service. You do Over and beyond.

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