Shaun Crosier
Shaun Crosier at Jim Hudson Lexus

Shaun Crosier | Page 10

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
252 Reviews
4.9

252 Reviews

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252 Reviews of Shaun Crosier

April 12, 2023

Dealership Rating
Employee Rating

Had a very unique situation and was looking for a quick solution. Our advisor, Shaun Crosier, provided an out of the box solution that met our needs. We were beyond pleased and super impressed with the More

by ssohoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Jim Hudson Lexus responded

Thank you so much for sharing this positive feedback! We're delighted you enjoyed working with Shaun and the Jim Hudson Lexus of Columbia team.

April 05, 2023

Dealership Rating
Employee Rating

Great dealership, excellent customer service. My only complaint this time was the loaner car that was left on pickup of my car, it was dirty and smelled like vomit and that someone had sprayed so More

by jbarron1946
Recommend Dealer
Yes
Apr 06, 2023

Jim Hudson Lexus responded

Thank you for the review! We are so glad to hear that the team was able to get the job done. With regard to the rest of your feedback, we apologize for the issues you encountered with our loaner vehicle. We will be sure to keep this in mind in the future. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Julie Plyler - Customer Relations Manager - 803-754-9500

Apr 05, 2023

jbarron1946 responded

Great job and great service

Apr 06, 2023

jbarron1946 responded

Thanks for your response. I have never dealt with a great dealerships like Jim Hudson Lexus and Buick. I look forward to my next purchase. A classy organization.

March 24, 2023

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Employee Rating

I appreciate the great customer service before and after the purchase of my RX350 at Jim Hudson Lexus! More

by teresabrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darryn Russ

Mar 24, 2023

Jim Hudson Lexus responded

We're happy to be of assistance! As you said, our team believes in providing quality service that follows customers through the purchasing process and beyond--we want customers to know we truly care about their satisfaction and will find them the best vehicle for them. We appreciate you and hope to see you again at Jim Hudson Lexus of Columbia! Enjoy your RX350!

March 16, 2023

Dealership Rating
Employee Rating

My previous visit for service was done in excellency. Erik Due as well all of persons that I encounter were very helpful and courteous. Danny, Shawn, Danil, as well as Melvin all conduct themselves in pr More

by Baiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Jim Hudson Lexus responded

The team appreciates your kind words. Thank you for being a loyal client of Jim Hudson Lexus of Columbia!

March 15, 2023

Dealership Rating
Employee Rating

Great service today no issues or concerns vehicle returned. Pick up service was on schedule More

by Jammauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Jim Hudson Lexus responded

Thank you for your confidence in Jim Hudson Lexus of Columbia, and for your business. We are grateful to have you as a customer!

March 11, 2023

Dealership Rating
Employee Rating

Lalo is one of the best car salespersons that I've ever had the opportinity to work with. He sets the standard for excellent customer service. Over the years I have purchased several cars and the experienc More

by smscott12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2023

Jim Hudson Lexus responded

Your review is everything we hope to see! We're overjoyed Lalo has been the ideal salesperson for you and has demonstrated our commitment to customer service at Jim Hudson Lexus of Columbia. It's wonderful that he's been able to exceed your expectations of what a car purchase experience could be. We look forward to working with you again next time. Safe travels!

March 11, 2023

Dealership Rating
Employee Rating

It’s always a great experience with Lalo in sales and Shaun Crosier in service! More

by LadyV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy, Sam Mercado

Mar 14, 2023

Jim Hudson Lexus responded

Thanks for the awesome review. We're glad that the team at Jim Hudson Lexus of Columbia was nice to work with. See you around!

December 21, 2022

Dealership Rating
Employee Rating

Great customer service from everyone that I interacted with! They did a great job of keeping me updated the entire time my car was being serviced. More

by Jess.c.rog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Jim Hudson Lexus responded

Thanks for this kind review of Jim Hudson Lexus of Columbia, Jess! We are here to help with any of your service needs. Happy holidays!

December 09, 2022

Dealership Rating
Employee Rating

My experience at Jim Hudson is always a positive one because of Shaun. He is accommodating, always smiling and efficient at his job. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Jim Hudson Lexus responded

Thank you for your review of Jim Hudson Lexus of Columbia. We are happy to hear that the team was accommodating, helpful, and nice to work with. We appreciate your feedback about Shaun!

Dec 09, 2022

Deborah, customer responded

Jim Hudson is the only place I take my Lexus for service. Shaun always takes care of my Lexus, always explains costs and always does it with a smile on his face.

October 09, 2022

Dealership Rating
Employee Rating

Shaun is alway accommodating and shows genuine concern for my Lexus and me. Jim Hudson is fortunate to have Shaun as an employee. I keep coming back for the excellent service and Shaun’s excellent knowle More

by Deborah, customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2022

Jim Hudson Lexus responded

Deborah, we are so happy to hear that Shaun always delivers 5-star service during your visits to Jim Hudson Lexus of Columbia! Thank you for your loyal business!

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