"Spectacular customer service and amazing vehicles"
We had a wonderful experience in a pressure free environment. Absolutely amazing customer service from start to finish by everyone who assisted us. We were able to find the vehicle that was perfect for us and have the keys in hand within 4 days. We will definitely be recommending Mark Wilson's to everyone in need of a vehicle and eventually when the time comes for us to look for a new vehicle again we would not hesitate to shop there again.
"Disney World of used car dealers!"
Ever been to Disney World? It's awesome! Not perfect, but everybody goes out of their way to make the experience as good as possible. I was buying a car remotely (from Ottawa). My case was special and came with its own set of challenges. There were a few issues at delivery and these were well handled by Neil Plante. I would use Wilson's again!
"Very helpful and willing to answer all quesiton"
When I called and left message Joe called me back withing the hour. Very accommodating and got me in ASAP. Everyone was very helpful and knowledgeable. I will be booing in for my oil changes
"Great Experience "
- Shawn T 12345
Very easy and highly transparent store to deal with. One of the best car buying experiences I have had, I would recommend my family and friends to visit this dealer.
"0 after sale service "
Overall happy with our vehicle, however their after sale service is horrible. And their referral program is a joke. oh, and we have three decent sized chips in our windshield so make sure you give it a really good look over before purchasing.
From start to finish was an assume experience. Shari was very thorough and very pleasant to deal with and no sales pressure from Karl whatsoever. My next vehicle purchase will be from Mark Wilsons.
Loved working with Ryan - he is knowledgeable, helpful, never pushy and often quite funny. Great selection of vehicles and mine was delivered spotless and sparkly. Nice people all around!
Other Employees Tagged:
Quick,Professional and hassle free service. Very happy with a job well done. Would recommend dealership for not only service but also purchase of a vehicle. Thanks again!
I emailed Mark Wilson's before I started looking there to make sure there were no extra fees. I was guarenteed they don't do that like other less reparable car dealerships. After I found my car there, my salesman knew I was financing and told me there are no fees other than licensing and taxes when I asked. I paid my $500.00 mandatory deposit then I was moved to the finance department. Paper work was done the vehicle would soon be mine. I noticed my numbers were lower than theirs. I asked and was given then run around about interest. I said hold on, I want to take a look at it. They had added a $500.00 administration fee and a $90.00 fee for using a bank to finance. Two times I asked about extra fees and was told "they don't do that". They did! Be aware. Also, I was told the scratches on my truck would be "buffed out". All they did was take a paint pen to the scratches.
"Great Salesmanship Mike!!"
Mike a.k.a. Fonzy was the sale and who sold me my new vehicle and he was awesome and went above and beyond with my requests!! Thanks Mike !!