Shaon Simpson

Jannell Ford is outstanding, great people to deal with for a purchase and outstanding service department. I've been a customer for 20 years having purchased a number of cars and trucks over the years and for a purchase and outstanding service department. I've been a customer for 20 years having purchased a number of cars and trucks over the years and would not go anywhere else. Any issues are dealt with promptly and fairly. I've dealt with a lot of dealers of other manufacturers and nothing compares to Jannell. You will be happy you bought your Ford from them More

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Overseeing a large fleet of vehicles of different makes and models, I can always count on the Service Advisors at Jannell! Shaon, Ben, and Ariel have been excellent handling all my my fleet needs! They g and models, I can always count on the Service Advisors at Jannell! Shaon, Ben, and Ariel have been excellent handling all my my fleet needs! They go above and beyond to get my vehicles serviced with fast turn around times and when running a fleet I can't afford to have vehicles down. The remote service they also offer has been a game changer for my fleet as well. No matter what I send their way, they handle it. I highly recommend Jannell Ford for all your service needs. B. Steiger More

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Always helpful with our constant needs to provide transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. More

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Jannell provided me with the best possible deal. Around. This is my 3rd leased truck with them and I can always rely on good customer friendly service. I purchase the maintenance package and have t Around. This is my 3rd leased truck with them and I can always rely on good customer friendly service. I purchase the maintenance package and have trouble-free service for 3 years. It is not always about the initial price, but with the number of cars around today, a relationship with a reliable and honest dealer is worth a lot. More

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Great service managers and happy with service completed! Even chatted with sales while I was waiting and got some info on new vehicles. Even chatted with sales while I was waiting and got some info on new vehicles. More

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The service dept. was great told me 1.5 hours and it was done with in that time Thank you was great told me 1.5 hours and it was done with in that time Thank you More

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had transmission problem under warrarnty took more than 9 months to fix. they had problems with transmissions and did not give a rental had to pay for rental months to fix. they had problems with transmissions and did not give a rental had to pay for rental More

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This was the first service for my 2022 car. I received excellent service, and right on time. They listened to my questions. I received excellent service, and right on time. They listened to my questions. More

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It was a great experience. Thank you for keeping the truck clean. See you next time. I’m Thank you for keeping the truck clean. See you next time. I’m More

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Booked oil change 2 weeks in advance took 2 days to complete. Never got updated on the status and when i called back to check, the person on phone wasn't that friendly either. i bought my vehicle from complete. Never got updated on the status and when i called back to check, the person on phone wasn't that friendly either. i bought my vehicle from them but extremely disappointed from the service department. Also so concerned about their knowledge as well. Definitely not going back for any reason. Never recommend to anybody. Just stay away. More

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