Shannon George | Page 15

Certified Lexus RX 350 2016 purchase Car is beautiful, dealership is great! My only issue is the car is lacking Navigation, and Start up remote Key fob. With the city of Houston being as Car is beautiful, dealership is great! My only issue is the car is lacking Navigation, and Start up remote Key fob. With the city of Houston being as big, dangerous, and weather, all vehicles should include Navigation and a remote Key fob. More

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L certified need new tires within 1st 6 weeks I test drove my 2014 LCERTERFIED 350 and could tell the tires were not the best and I heard a roaring sound. I told my salesperson and he said it need I test drove my 2014 LCERTERFIED 350 and could tell the tires were not the best and I heard a roaring sound. I told my salesperson and he said it needed an alignment but the tires are fine. The next day I took delivery of the car and two days later the same noise heard when I test drove the car was still there. I texted my salesperson and again he claimed the alignment was done and the tires passed inspection but feel free to bring it back. I took it to the Lexus dealership in Sugarland. They in fact told me I needed all new tires and an alignment, my tires were wearing uneven. I call Westside and they made an appointment for me to take the car to them.( I didn't understand why Sugarland couldn't make the repairs) I took another day off of work and had to leave my car there for several days. The loaner was great! They in fact put newer tires on my car. They also put my plates on my car. The car drives like new.... Unfortunately, they left the tire pressure sensor off and I had to go back for them to reconnect it the next day but it the wasn't a long wait.....a 30 minutes drive nevertheless! More

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Good Experience This is my first Lexus and unlike other experiences this has been a very pleasant experience. Excellent service, they have a life long customer in me This is my first Lexus and unlike other experiences this has been a very pleasant experience. Excellent service, they have a life long customer in me. More

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Love my new RX 350 AWD Shannon George listened to what I wanted in a car, took the time to find exactly what would work. He was a pleasure to deal with, honest and a nice g Shannon George listened to what I wanted in a car, took the time to find exactly what would work. He was a pleasure to deal with, honest and a nice guy. More

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Great car buying experience! If you like great customer service coupled with a quality product then you will love Westside Lexus! Best car buying experience I have ever had in my If you like great customer service coupled with a quality product then you will love Westside Lexus! Best car buying experience I have ever had in my nearly 30 years of car buying. Every person I dealt with was kind, patient and listened to my concerns and needs. I highly recommend Westside Lexus for all your car buying and service needs. More

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Enjoying my Lexus Shannon George did a great job with me as I decided whether to purchase a Lexus. I even left your dealership thinking I wouldn't get the Lexus but he Shannon George did a great job with me as I decided whether to purchase a Lexus. I even left your dealership thinking I wouldn't get the Lexus but he GENTLY followed up and helped me see the advantages of a 2016 purchase. He wasn't pushy and seemed honest and professional. More

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Always Great Service I'm in the process of purchasing a new car. Last car I bought from Steve Davis and had an excellent deal. Hope to get a good one again. Steve was not I'm in the process of purchasing a new car. Last car I bought from Steve Davis and had an excellent deal. Hope to get a good one again. Steve was not available but got help from Shannon George. Both are excellent. More

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