Shannon Burris | Page 2

Great and quality cuatomer service with quickly resolution to the problem with my card. I am very happy and satisfied with the service resolution to the problem with my card. I am very happy and satisfied with the service More

by SPECIALYESSY Verified Customer Verified Customer

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Marcie was the sweetest! I love this dealership as they are informative and dont treat me as if I dont know what I am talking about or that my problems are imaginary. Highly I love this dealership as they are informative and dont treat me as if I dont know what I am talking about or that my problems are imaginary. Highly recommend always. More

by Afton B. Verified Customer Verified Customer

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Shannon was wonderful, helping me with get my car checked in and out later. I was worried about how much this repair was going to cost, and the pricing was very fair.I appreciated getting a ride back home wh in and out later. I was worried about how much this repair was going to cost, and the pricing was very fair.I appreciated getting a ride back home when I dropped the car off. Everyone I talked to was courteous. Thanks for fixing my car and my stress level. More

by KATHFITCH Verified Customer Verified Customer

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The pick up and delivery service was fantastic and convenient! I will defiantly use that service again! convenient! I will defiantly use that service again! More

by BRIANH8321 Verified Customer Verified Customer

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Shannon is amazing! I always have the best experience when I work with her. Don Davis Ford is the best. I always have the best experience when I work with her. Don Davis Ford is the best. More

by SBURRIS71 Verified Customer Verified Customer

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Good customer service. Am and will stay a regular customer. Oil change service is always quick Am and will stay a regular customer. Oil change service is always quick More

by JONES Verified Customer Verified Customer

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I dropped my truck off on Wednesday 3/20, at 09:00 to get a tire pressure sensor & radio repaired. When I arrived to pick up at 16:30, I find out that neither had been repaired because it was not stated on a tire pressure sensor & radio repaired. When I arrived to pick up at 16:30, I find out that neither had been repaired because it was not stated on the work order. Shannon & a young African American gentlemen argued about the work order in front of me. Which I found unprofessional. Shannon whispered to me that she hated this job. Also, unprofessional. Bottom line is I'm driving around with a non-functioning TPS & an irritating light on my dashboard. At this point I am tempted to take it to 5 star to get repaired because I have lost trust in Don Davis. More

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The light change on the passager side the front passanger lite was burned out It was first rate work lite was burned out It was first rate work More

by PLANETEXPRESS1962 Verified Customer Verified Customer

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Follow-up communication is below standards. Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops More

by THOMASCHIEF Verified Customer Verified Customer

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They Did the minimum and the customer service experience was not great. Very underwhelming experience. was not great. Very underwhelming experience. More

by JEREMYRILEY8 Verified Customer Verified Customer

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