"Lack of Parts Customer Service"
I called for pricing and availability of a Ford puck system adaptor for my 5th wheel hitch. I had the part number ready but the guy curtly told me he did not want it,
Came back with a $600+ price and no availability, I questioned the part accuracy as he was $200 more than Ford.ca website. He challenged me that I was looking on the wrong site, I pointed out the .com site was less but I had looked on the .ca site. He told me I was wrong and anyhow there is no availability. No help what so ever.
Called Freedom Ford and they will have brought in from Fords distribution center where there was lost of availability!
The parts guy at Sherwood Ford must have trained at Canadian Tire
"This dealership was the greatest experience Esky was the..."
This dealership was the greatest experience Esky was the best communication was great supplied me videos, Chris Suvante great person they made my deal easy for being 3500km away I totally recommend them and the dealership, they have me forever.
"If you’re looking for a knowledgeable salesman and a..."
- Dave welder1234
If you’re looking for a knowledgeable salesman and a great price, try Alex over at Sherwood Ford. He made the truck buying experience a pleasure.
"Grant SHaw And Sherwood Ford"
I have bought a few new vehicles but would have to say this was the best experience I have had. Grant and the team at sherwood ford made the purchase relaxed and easy. We think Grant went over and above to make the sale smooth and to ensure everything was in order. We have already and will continue to refer our friends and family to Grant and Sherwood Ford !
"No pressure sales, worked hard to understand my..."
No pressure sales, worked hard to understand my needs.
Acted in timely manner and answered all
my questions in timely manner !
Fun experience with Sherwood Ford
"Grant gave me a fair price and no sales pressure. Was..."
- Steve K
Grant gave me a fair price and no sales pressure. Was able to do the purchase through email and text message which was great. Thanks
"It’s always great to buy and not be sold. From our..."
- 2020 F350 Lariat Sport
It’s always great to buy and not be sold. From our initial introductions to the point of delivery, Justin and his Team provided a fantastic experience. We love our new F350.
"The Team at Sherwood Park Ford was a pleasure to deal..."
- Phil Holmen
The Team at Sherwood Park Ford was a pleasure to deal with. Very knowledgeable, efficient communication making our purchase a quick and painless experience. Will definitely deal with again in the future.
"Jordan did a fantastic job helping me out with my..."
Jordan did a fantastic job helping me out with my purchase. There was no pressure and I was able to test the truck out which helped me in deciding. The entire process was very easy and efficient.
I would definitely go back to Jordan and Sherwood ford if I was in the market in the future.
"Good experience "
Matt at Sherwood ford was very helpfull finding a truck to fit my budget with the options I wanted.
Best deal I could find on the truck for what I wanted . Did it all online which made it easy
Even the virtual test drive.