Shane Dobert
Master Hyundai Service Advisor
Matthews Hyundai of Schenectady
4101 State Street
Schenectady, NY 12304
Dealership Experience
9 mos
Industry Experience
2 yrs, 9 mos
42 Reviews
Write a Review42 Reviews of Shane Dobert
May 22, 2024
Service team really went above and beyond to fix an issue that we did not have before our visit that we did not have before our visit More
Other Employees Tagged: Nicholas Fear, Domonique Scott-Henry , Howard
May 13, 2024
Very efficient, friendly and helpful. Service department is always the best and quick every visit. Service department is always the best and quick every visit. More
Other Employees Tagged: Nicholas Fear, Connor Vanderburg, Mar-Quiona Mullins-Johnson, Domonique Scott-Henry
May 10, 2024
Filthy! Impersonal! Incomplete services!! I had an appointment and was there WAY too long. While waiting there in the customer service area, watching the Impersonal! Incomplete services!! I had an appointment and was there WAY too long. While waiting there in the customer service area, watching the personnel was very overwhelming! Very unprofessional! What good did it do to make an appointment with you all???AND MY CAR STUNK OF GREASE AFTER THE SERVICE WAS COMPLETED!! Settings were changed in my car and not put back to the original settings I had placed on my car! WILL NOT BE COMING BACK TO YOUR DEALER!!! More
April 21, 2024
Excellent service, helpful receptionist, very pleased, will return,like notifications of service liked coffee and snacks will return,like notifications of service liked coffee and snacks More
Other Employees Tagged: Nicholas Fear, Domonique Scott-Henry
April 15, 2024
Since purchasing my 2022 Tucson in Jan. 24, the car starter worked intermittently. Shane helped me with this. He is very customer friendly, respectful, and informative. He is a great servic 24, the car starter worked intermittently. Shane helped me with this. He is very customer friendly, respectful, and informative. He is a great service employee. Sharon Thomas More
Other Employees Tagged: Joshua Croft