Shane Dobert
Shane Dobert at Matthews Hyundai of Schenectady
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Shane Dobert

Master Hyundai Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.5
42 Reviews

Dealership Experience

9 mos

Industry Experience

2 yrs, 9 mos

4.5

42 Reviews

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42 Reviews of Shane Dobert

May 22, 2024

Dealership Rating
Employee Rating

Service team really went above and beyond to fix an issue that we did not have before our visit More

by jham2088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Fear, Domonique Scott-Henry , Howard

May 15, 2024

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Nice people quick service . Very satisfied no problems not a long wait ty all for ur service More

by NAHNEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Matthews Hyundai of Schenectady responded

Hi NAHNEY4, Thank you for the 5 Star Review and your business!

May 13, 2024

Dealership Rating
Employee Rating

Very efficient, friendly and helpful. Service department is always the best and quick every visit. More

by Damion
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 13, 2024

Matthews Hyundai of Schenectady responded

Hi Damion, Thank you for the 5 Star Review and your business!

May 10, 2024

Dealership Rating
Employee Rating

Filthy! Impersonal! Incomplete services!! I had an appointment and was there WAY too long. While waiting there in the customer service area, watching the More

by katschmidt56
Service Price Transparency
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Recommend Dealer
No

May 04, 2024

Dealership Rating
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The waiting room is a small area. If its busy you won't get a seat. Other than that is's ok. More

by barryhrr6
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 07, 2024

Matthews Hyundai of Schenectady responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

April 21, 2024

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Employee Rating

Excellent service, helpful receptionist, very pleased, will return,like notifications of service liked coffee and snacks More

by KLUCITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Matthews Hyundai of Schenectady responded

Hi, Thank you for choosing Matthews Hyundai of Schenectady for your recent service visit! We appreciate your business.

April 20, 2024

Dealership Rating
Employee Rating

Enjoyed the complimentary uber shuttle service and the pleasant demeanor presented at the service counter. More

by bobbyb1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Matthews Hyundai of Schenectady responded

Hi, Thank you for the 5 Star Review and your business!

April 15, 2024

Dealership Rating
Employee Rating

Since purchasing my 2022 Tucson in Jan. 24, the car starter worked intermittently. Shane helped me with this. He is very customer friendly, respectful, and informative. He is a great servic More

by Sharon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Croft

Apr 18, 2024

Matthews Hyundai of Schenectady responded

Hi Sharon, We’re so glad to hear you had a great experience with Shane Dobert! Thank you for your business and the great review!

March 31, 2024

Dealership Rating
Employee Rating

Friendly, professional, punctual. A few words that come to mind when dealing with Matthews Hyundai of Schenectady. More

by MEYXTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Matthews Hyundai of Schenectady responded

Hi, Thank you for the 5 Star Review and your business!

March 10, 2024

Dealership Rating
Employee Rating

Fast and efficient service. Easy to schedule an appointment. Efficient reminder system for the appointment. More

by j.mang
Recommend Dealer
Yes

Other Employees Tagged: Shane Dobert

Mar 11, 2024

Matthews Hyundai of Schenectady responded

Hello, Thank you for the 5 Star Review and your business!

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