"Great people make a great place"
This is the third vehicle we have purchased from Sherwood Ford, each time we had a great experience, the sales people, the finance people, the parts people and the service people have all been great. Knowledgeable and helpful with all our questions and needs. Even Mark Hicks takes the time to speak with us..
- Bob 46.
Purchase date was wrong in Ford System,had proper date changed by Robert Moisley with Sherwood Ford.
Warranty changed from 3 yrs 60,000.kms ro 4 yrs 80,000. kms.
I was very surprised at how easy it was to deal with everyone at Sherwood Ford. It was a pleasant surprise to have a dealership so attentive to my needs and eager to please from my salesman and the managers right threw to the service department. Very impressive!
"Excellent Service and work"
I decided to try Sherwood Ford after four service appointments at the Edmonton area dealer where I purchased my 2017 Fusion. The reason I changed to Sherwood Ford was due to attitude, lack of product knowledge and poor quality workmanship at my other dealer. This caused a real distrust of dealerships. I had my Fusion serviced October 1, 2018 and was pleasantly surprised by they're professionalism and knowledge of their product. Service Manager Damon Egan listened to my concerns when booking the appointment and service advisor Steven Wylie was knowledgeable, personable and kept me informed throughout my experience. The work was performed accurately and in a timely matter. I left a happy customer.
Other Employees Tagged:
Damon Egan, Steve Wylie
"Terrible service and dishonest employees"
I took my Edge to Sherwood Ford because the rear-view mirror was shaking and while trying to remove it they took a big chunk out the windshield. They lied and told me it was hanging off when they got the vehicle, so I'm not sure how a giant chunk of glass came out when they took it off. They also tried to hide the fact that they damaged it by telling me they just didn't have adhesive strong enough to attach it back on, and would be sending it to a windshield shop to get it put back on. When I arrived at the dealership to speak with the service manager about the issue the first thing he said to me was "why do you look like you want to punch me in the face?" Gives you an idea of their level of professionalism & respect. I've had several issues with the service department. Do not trust your vehicle with these people - go elsewhere.
"Great Service, Great Selection, Great Price"
We just got a new Ford Explorer Sport. Great SUV and it drives great!. Sherwood Ford has an excellent selection of SUVs on site. Matt in Sales answered all our questions and support. We have purchased other vehicles at Sherwood Ford and do all our service work there and always get great service.
"Best vehicle buying experience EVER"
I have bought a few vehicles over the past 10 years. Not only did Sherwood Ford get me out of the snakey messed up situation I was previously in from another dealership but, they were ALL very proffessional, up front and more direct and honest than I've ever experienced from a sales team. I would, and will continue to, highly continue to reccomend Sherwood Ford to ANYONE looking to get into a newer vehicle.
- Blue car
Alex was very helpful and friendly. He explained things very well and he helped us get a good deal. I appreciated the popcorn and TV for my kids while we were shopping and all the staff were friendly. Thanks:)
Excellent service all the way, Alex is always there for us and can call him anytime. When we go in he always friendly! Thanks Alex, appreciate your customer service!!
"My new truck named Sylvester."
I’ve bought my last three trucks from Sherwood Ford and have always been treated with great respect. Wally and Nick are a great team. I was told my special order would take 8 weeks and it was here in about 5. I never feel sales pressure like other places and my family and friends will continue to support Sherwood Ford.