Serhan Alkan | Page 22

Quality customer service The customer service we received from Serhan Alkan and Bruce Ruff was outstanding. We never once felt rushed or pressured in making our decision. Th The customer service we received from Serhan Alkan and Bruce Ruff was outstanding. We never once felt rushed or pressured in making our decision. They were very knowledgeable and professional and showed us every thing we had to know about operating our new Kia Soul. Mr. Bowser who assisted us in financing our car was a true pleasure to work with. We consider these three men to be a great asset for Bill Bryan Kia. More

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Went to check out a Kia Soul I went after work down the street to Leesburg, FL for s and g's to look at the Kia Soul. When I got to the car lot, I was greeted by very friendly emp I went after work down the street to Leesburg, FL for s and g's to look at the Kia Soul. When I got to the car lot, I was greeted by very friendly employees. Not pushy or demanding, but genuine friendly. I drove a couple of Kia Souls and really liked the responsiveness of them. My family and I will be taking a trip up North and I feel confident about taking this vehicle. Yes I purchased it and I must say, if you buy a Kia from Bill Bryan in Leesburg, you MUST talk with Serhan Alkan. He's one heck of a salesman/good guy all around. Matter of fact, you'll like the employees there. They treat you like family. More

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SALES EXPERIENCE Serhan is the most patient and helpful salesman I have ever encountered. He is always there to answer questions after the sake too. We have purchased Serhan is the most patient and helpful salesman I have ever encountered. He is always there to answer questions after the sake too. We have purchased two cars from him so far. More

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While considering the purchase of a new Kia Soul, we visited all the local area dealerships. What differentiated Bill Bryan Kia from other local dealerships was the superior vehicle inventory, combined visited all the local area dealerships. What differentiated Bill Bryan Kia from other local dealerships was the superior vehicle inventory, combined with a customer friendly staff and the excellent product knowledge exhibited by our salesman, Serhan Alkan. When it came time to close the deal, Serhan was a driving factor in getting our deal approved with the sales manager. Serhan really worked for us. Superior inventory, a friendly environment and a hard working salesperson, I can think of no other reason why any prospective car buyer wouldn't make Bill Bryan Kia there first stop. Don't forget to ask for Serhan! Signed Virginia B. A very satisfied Bill Bryan Kia Customer 3/22/2014 More

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I walked into Bill Bryan Kia to test drive a Kia Optima because there was a used 2013 Optima in Orlando that I was interested in buying and already had a payment schedule for. Well, I walked out the proud because there was a used 2013 Optima in Orlando that I was interested in buying and already had a payment schedule for. Well, I walked out the proud owner of a 2014 Optima with payments that I can live with and an excellent maintenance package! Dustin Rooney was my salesperson and he did a great job answering my questions and concerns, even though he was new at the dealership. If he couldn't answer my questions he found someone that could. I am very happy with my new car!! It's the first brand new car I've ever had and the Optima was on the top of my wish list. I didn't think I'd be able to afford a 2014, but the good people at Bill Bryan Kia worked with me to make sure I got the best deal possible. I would recommend going to Bill Bryan Kia to anyone interested in a new or used car! More

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I had an appointment through the internet manager to test drive a Kia Forte Koup. I made it clear I was in a decision mode as to decide on a vehicle I wanted to buy and would be visiting another dealership ( drive a Kia Forte Koup. I made it clear I was in a decision mode as to decide on a vehicle I wanted to buy and would be visiting another dealership (mainly Honda and Hyundai and would not be purchasing that day). My salesperson Serhan, who I did the test drive with was very nice and polite and understood I was not ready to buy today. Seemed like it is the dealerships practice to bring over the "big guns" if the sales rep did not write up a sale. I do not remember his name but he was very aggressive and rude. He even seemed angry when I told him not ready to deal today, still want to look at other vehicles. I wonder if he would have acted like that if I had been a man! I am a 68 year old woman and did not appreciate the treatment I received there. I will never go back to this dealership again. I have however, decided to purchase a Kia Forte Koup (2014) but will be at another local area dealership that treated me in a polite, professional manner. More

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I have been buying cars since 1959 and have never had a salesman as good, knowledgeable, friendly, helpful, patient and concerned as Serhan Alkan. He never rushed us or used high pressure sales techniques. salesman as good, knowledgeable, friendly, helpful, patient and concerned as Serhan Alkan. He never rushed us or used high pressure sales techniques. More

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Our Sales Consultant Serhan "Sergio" Alkan and the F & I Manager Gayle Hebb were an absolute pleasure to work with. They showed true professionalism, courtesy, respect, and honesty. Their knowledg the F & I Manager Gayle Hebb were an absolute pleasure to work with. They showed true professionalism, courtesy, respect, and honesty. Their knowledge of their products are outstanding; Serhan with the auto, and Gayle with the financing. This was the first dealership in which the employees were always greeting you with a smile and a hello. My wife and I both agree that when our next car purchase comes along, we will return to Bill Bryan KIA. More

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Serhan Alkan made my car buying experience great. The process went smoothly and Serhan was very helpful. He was informative and listened to my concerns and needs in what i wanted in my new car. process went smoothly and Serhan was very helpful. He was informative and listened to my concerns and needs in what i wanted in my new car. More

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The fact that the sales associate is so knowlegeable with the, control features of the car and his confidence that we would love the vehicle, brought our reasoning to a another level. We own a 2011 Sorento E the, control features of the car and his confidence that we would love the vehicle, brought our reasoning to a another level. We own a 2011 Sorento EX, but needed more features that requires ease of operation for us eldery people. The quickness of preparation of numerous paperwork, the ease of financing but above all the confidence shown by your staff is a joy to purchase a new car. We love our new 21014 Sorento SLX, we love the experience, but above all we love Serhan "Sergio" Alkan. Keep up the good work your doing! More

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