Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen
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Sean Thomas | Page 3

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Sean Thomas

May 19, 2024

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Easy to schedule, i was able to get an appointment right away and the ease of brining my car in for service i was so convenient. More

by lawrence.noelle
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. We are glad to hear that scheduling and servicing your car with us met your expectations. We appreciate your feedback and look forward to assisting you in the future.

May 18, 2024

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Siri to bros always providing Great customer service. They are punctual and very transparent with their communication on how long your car will be serviced for More

by CALGON1
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Recommend Dealer
Yes
May 20, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the great customer service at Dirito Brothers Walnut Creek Volkswagen. We value transparency and punctuality in our car servicing processes. Your feedback is appreciated.

May 12, 2024

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Great, speedy service! No charge for a faulty seat belt! They were amazing! Really appreciate how communicative they were and the ease with which I was able to receive a ri More

by GLEN.TAYLORIV
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Recommend Dealer
Yes
May 13, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about Dirito Brothers Walnut Creek Volkswagen. It's good to hear you found our service fast and communicative, especially concerning the seat belt issue. Thanks for sharing!

May 11, 2024

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Always responsive and gets me an appointment with service on a timely manner. I’ve had great experiences both with the sales department and ongoing service needs. More

by KTWILLS22
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our prompt service and supportive sales department at Dirito Brothers Walnut Creek Volkswagen. We appreciate your support and positive review.

May 10, 2024

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Good communication Excellent customer service Professional staff Clean waiting area Prompt scheduling Good coffee provided More

by EVELYN.ISIDRO
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Recommend Dealer
Yes
May 10, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your experiences with our communication, customer service, staff professionalism, prompt scheduling, and waiting area amenities at Dirito Brothers Walnut Creek Volkswagen. We appreciate the feedback about our coffee offering as well. Thank you for choosing us.

May 10, 2024

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Great service! I appreciated Sean talking through what they were going to service prior to the appointment, and taking the time to summarize the condition of our ca More

by MOLINABILITY
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate hearing about your experience at Dirito Brothers Walnut Creek Volkswagen. Our team's dedication to clear communication is essential in our customer service, and we're glad this was useful during your car servicing.

May 05, 2024

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Fast, friendly service with updates and honest feedback. Had a great experience and always enjoy taking my vehicle here. More

by kellyheather2016
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Recommend Dealer
Yes
May 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that the quick service and transparency at Dirito Brothers Walnut Creek Volkswagen met your expectations. We appreciate your feedback and look forward to maintaining the service of your vehicle.

May 05, 2024

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Employee Rating

Sean is amazing as always! He continuously keeps me updated on my vehicle and made it so easy for my husband to pick up my VW ID 4. I have had my car for about two years and al More

by KATRINA5AMAYA
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Recommend Dealer
Yes
May 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and pride ourselves on strong communication. It's great to hear our team, especially in relation to your VW ID.4 updates, made a positive impact. Many thanks from everyone at Dirito Brothers Walnut Creek Volkswagen.

May 01, 2024

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I recieved very good service Sean was very helpful, pleasant and quick. The car is running well. It was very helpful to have Lyft available.. More

by Carol Hiddleson
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Recommend Dealer
Yes
May 03, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for highlighting the efficiency of the Lyft service, and we hope your vehicle continues running smoothly.

May 01, 2024

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Keep up the good job, great service and great quality. Sean was great help to make me understand things about the additional warranty. More

by Cemil Binlik
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Recommend Dealer
Yes
May 03, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear our team provided clear insights about the additional warranty. Your kind words reaffirm Dirito Brothers Walnut Creek Volkswagen’s dedication in offering both great service and quality. Thanks for the review.

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