Sean Richmond
Sean Richmond at Schaumburg Toyota

Sean Richmond | Page 2

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

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26 Reviews
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26 Reviews

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26 Reviews of Sean Richmond

July 25, 2019

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Employee Rating

Service Always a pleasure when getting service on my Sienna. Sean and team are always friendly and professional, and get the job done quickly! Thank you! More

by Lori Kriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2019

Schaumburg Toyota responded

Thank you for being our customer, Lori! We appreciate you as our customer and for sharing your thoughts!

April 03, 2019

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Employee Rating

Quality People Make the Difference 2 years ago I had first experience with Sean Richmond in the service department. That sold me on dealership. Since then our family has leased 2 new ve More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Pieprz , Al Rizzotti, Nick Houston

Apr 04, 2019

Schaumburg Toyota responded

We are thrilled to have you as our loyal customer, Richard! Thanks for sharing!

December 03, 2018

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Employee Rating

Tire replacement This place is great. Always friendly and helpful staff especially Sean in service and jim in parts. One thing is needed a pop mechine I don’t like cof More

by Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Lowell, Andy Pellegrini , Jim ruffolo

Dec 06, 2018

Schaumburg Toyota responded

Thanks for your input and for sharing your experience!

November 20, 2018

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Employee Rating

Sean is the BEST. My service experience with Sean is SO top-notch that I’ve started bringing my wife’s Sienna to you guys for routine maintenance that I could take it a More

by ToyotaServiceIsTheBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2018

Schaumburg Toyota responded

We are thrilled to have you as our loyal customer! Thanks for sharing!

October 08, 2018

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Employee Rating

Fantastic People This review is long overdue - I have been enjoying my new Toyota Sienna from Zaya of Schaumburg Toyota! The purchase of the vehicle was smooth as was More

by Killian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zaya Ochana, Thomas Sayasane

Oct 11, 2018

Schaumburg Toyota responded

We are pleased to hear everything went so well. We are here for any of your future needs. Thanks again and we wish you many happy miles!

June 15, 2018

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Employee Rating

Never again Schaumburg Toyota This was the most disgraceful customer service that I’ve ever experienced. The reason has more to do with how the staff and management at this locatio More

by YRuiz0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Krueger

Jun 18, 2018

Schaumburg Toyota responded

We apologize that your visit with us did not meet your expectations. We do our best to assist customers with their service needs. In our service center, we have cameras in many areas, which helps us determine if damages happened in our facility. Unfortunately, we do not agree on the results of the findings.

April 14, 2018

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Employee Rating

happy great job wonderful service entertaining employees. keep promised time. refreshment is offered at the lounge lobby. a lot of tv stations to watch fr More

by MalchusEar7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2018

Schaumburg Toyota responded

Thanks for sharing your thoughts on your service visit!

November 15, 2017

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Employee Rating

Great work, high prices. SEAN, SEAN, SEAN!!!! He is the best service rep I’ve ever dealt with. He has been so helpful and informative. He’s the reason I go to Toyota. I lo More

by DontForgetToVote!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2017

Schaumburg Toyota responded

Thanks for sharing your experience. We do our best to keep our pricing competitive!

August 23, 2017

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Employee Rating

Best dealership in ILLINOIS. They treat you like family. I have only had good experiences there. I would go back there for my next car in a minute. I would never buy from anyone else. Best service and exper More

by monarchgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2017

Schaumburg Toyota responded

Thanks for being our loyal customer and for the great review!

April 17, 2017

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Employee Rating

Quick friendky service I am always happy with the service I receive at your dealership. I know Everyone will be friendly and explain everything my car needs in language I c More

by Barbieh57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2017

Schaumburg Toyota responded

Thanks for being our loyal customer and for sharing your experiences!

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