Sean Johnson | Page 82

Outstanding service at Tucson Subaru I have been looking for a Subaru WRX STI Hatch for quite some time now and was very pleased to see one show up at my local Subaru dealer. My salesman I have been looking for a Subaru WRX STI Hatch for quite some time now and was very pleased to see one show up at my local Subaru dealer. My salesman, Sean Johnson, was extremely patient with me, allowing me to test drive a few different models over the course of about a month. Finally, when the model I really liked came in, he was prompt in his invitation to come test drive it. The sale process was quick and efficient. I left with a great deal and now I have my dream car! More

Report | Print

Friendly staff, no pressure Had a great experience leasing our 2016 Subaru Crosstrek. Sean Johnson, the salesperson, was fantastic--very friendly and honest. He printed us the i Had a great experience leasing our 2016 Subaru Crosstrek. Sean Johnson, the salesperson, was fantastic--very friendly and honest. He printed us the invoice they paid for the car and our price. We ended having to order a car from the factory to get the specifications we wanted. Surprised it came in 4 weeks when told likely would be 8 weeks. Sean kept us posted weekly with updates and was very knowledgeable. Once we decided to lease, we where sent to Tim Hanson with finance. With previous experiences at car dealerships got a lot of pressure to buy special upgrades or warranties. Tim was very straight forward and told us packages that were a waste of money and those we might be interested in. Again, no pressure however, and very friendly More

Report | Print

Great experience Sean was great with everything. He took the time to make sure the car was delivered on time, and was a pleasure to work with. He is very professional Sean was great with everything. He took the time to make sure the car was delivered on time, and was a pleasure to work with. He is very professional as well as kind and considerate. Subaru should be very proud to have him on their sales team! More

Report | Print

Sean Johnson was knowledgeable, curtious and professional I am a repeat customer because of the great experience I had with Steve Willis and Curt McHenry when purchasing my first vehicle. Sean and Louie made I am a repeat customer because of the great experience I had with Steve Willis and Curt McHenry when purchasing my first vehicle. Sean and Louie made purchasing my second Subaru another great experience! More

Report | Print

They Stepped Up to the Plate Now days it's rare to find Companies or individuals who are willing to "step up to the plate", especially when they make an honest mistake. In my per Now days it's rare to find Companies or individuals who are willing to "step up to the plate", especially when they make an honest mistake. In my perception I believe that Tucson Subaru dealership did just that, then not only did they take responsibility for an honest mistake they went beyond expectations and gave me a very good exchange. I didn't have to beg or plead my case. Marco's Romero in the service department was honest and "frank" about the problem. Sean Johnson again was professional, "Managed up his co-workers and explained in detail and gave evidence with every question I asked of him. Traci Roberts gave excellent advice and did the footwork to help me get an even better percentage rate than I started with on my first loan. Tim Hanson explained "Car financing lingo" in detail and "managed Up" his fellow co-workers. As a side note: the facility is clean, well managed, great free coffee, drinks and snacks. Steve Willis was very courteous. Tucson Subaru supports many different Charities like the Human Society, Cancer Society, Youth on their Own and more. Everyone is very professional, from the front desk to the service and Parts departments. I can honestly say I had a lovely experience. I Love my Subaru! I can't wait to name her! More

Report | Print

Crosstrek Great experience. Price was fair and there was no heavy handed sales pitch. The experience was also fast and efficient. Would buy from them again. Great experience. Price was fair and there was no heavy handed sales pitch. The experience was also fast and efficient. Would buy from them again. More

Report | Print

Loved the no pressure sale! Sean Johnson was very helpful and knowledgeable about the Subaru product. Sale process was quick and without pressure to make the sale. We will recomm Sean Johnson was very helpful and knowledgeable about the Subaru product. Sale process was quick and without pressure to make the sale. We will recommend this dealership to others. More

Report | Print

Positive and professional experience Sean was a very friendly and knowledgeable sales person, answering all of my questions and making sure I got to thoroughly understand and drive the tw Sean was a very friendly and knowledgeable sales person, answering all of my questions and making sure I got to thoroughly understand and drive the two model cars in which I was interested. He even brought my selected model to my house, just to make sure it would fit in my small converted carport garage--it did! My car was chosen from an incoming shipment, and when it came in, he made sure I got to drive it before taking it, answered another 50 or so questions, efficiently processed the paperwork, and made this a very pleasant car-buying experience. I also want to compliment Traci Roberts, who did the purchasing paperwork, for her knowledge, efficiency, and helpfulness. There were others I dealt with during the buying process, and everyone was most friendly and helpful. I am so glad we have this great dealership in Tucson. More

Report | Print

Love my Subaru Outback! Our experience at Tucson Subaru was awesome! Sean Johnson was our dealer and he made every effort to help us decide on a vehicle that was best for us Our experience at Tucson Subaru was awesome! Sean Johnson was our dealer and he made every effort to help us decide on a vehicle that was best for us without any pressure. He took alot of time to answer all our questions, and even was willing to come in on his day off when our car arrived if need be. Everyone was very helpful, and the atmosphere was comfortable and the coffee and snacks were very appreciated. The whole process went very smoothly and we will recommend this dealership to our friends. More

Report | Print

No Pressure My wife and I did alot of shopping around before going to Tucson Subaru. We had alot of car salesmen try to push us into a deal we didn't like on cars My wife and I did alot of shopping around before going to Tucson Subaru. We had alot of car salesmen try to push us into a deal we didn't like on cars we weren't in love with. At Tucson Subaru they showed us the cars, told us the costs, worked up the deal with no pressure anywhere throughout the process. It was great. More

Report | Print