Scott Sparks

I have enjoyed my dealings with the Crown service department in the 12 years since I purchased a Buick LaCrosse. Scott has been supportive for those years and his involvement was a major reason I ch department in the 12 years since I purchased a Buick LaCrosse. Scott has been supportive for those years and his involvement was a major reason I chose to purchase the new Envision at Crown. More

by HOLLADAY Verified Customer Verified Customer

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Scott Sparks was indeed a knowledgeable salesman, he listened to my needs he took his time explaining the car to me and my husband. He is a asset to your organization. The financial gentelman was great, listened to my needs he took his time explaining the car to me and my husband. He is a asset to your organization. The financial gentelman was great, explaining the terms and options. We had a great experience at Crown Buick! More

by GINAFIORELLO Verified Customer Verified Customer

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First class customer service great dealership well detailed truck great salesman would buy another truck detailed truck great salesman would buy another truck More

by cammofishhead Verified Customer Verified Customer

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Best dealership in the New Orleans metro area. Professional in all departments. Sales service and finance. Been buying vehicles from them for forty years. Professional in all departments. Sales service and finance. Been buying vehicles from them for forty years. More

by BLAKELNASH Verified Customer Verified Customer

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Everything went smoothly and in a timely manner. He got everything set up in the truck and explained what I was not familiar with. Great job!! He got everything set up in the truck and explained what I was not familiar with. Great job!! More

by dean_etd Verified Customer Verified Customer

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Scott is a very good salesman He always delivers and goes the distance. He takes good care of his customers. goes the distance. He takes good care of his customers. More

by CATHERINEHIRT Verified Customer Verified Customer

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2+generations, local Family Business & received excellent help buying what I wanted. During Covid the shortages in the auto industry forced change. Dealerships were either short on inventory or had none. Use help buying what I wanted. During Covid the shortages in the auto industry forced change. Dealerships were either short on inventory or had none. Used cars increased in value, dealers were lucky to have any new car inventory, some brands had waiting lists 80-100 people waiting for cars to arrive slowly & customers started paying retail because of supply issues. I say this to explain my recent experience at Crown Buick GMC. My salesman asked me what I was looking for & showed me what was in stock. I didn’t see what I saw on the street that got me interested. My salesman knew his inventory right away & showed me 1 that just came in & hadn’t been checked after delivery. That’s a the 1 I had seen & wanted. My salesman went line by line w/me to see if I could save anywhere, but this was the pkg that had the color interior I wanted & no other. He was able to give a fair trade in price on my vehicle the next day & we. Loses the day after. Most people don’t like to go to the dealer to buy a car. It’s not like a vacation when you buy a car. The whole time I was there I got to talk w/a few employees & everyone felt close. Like Family close, the kind you feel very comfortable w/like knowing them all your life. Once we started paying retail every dealership was the same, but if the dealership was smart, they either already had a good team giving good service or they had ok service & needed to step it up to be the reason the customer would want to do business w/them. If you’ve heard their commercials over the yrs for Crown Buick GMC, well they Run on Relationships. It’s the truth because I went there because of my relationship w/them. I 1st chose them because Family business are usually better providing service in every capacity. Their customer is less of a number & like I felt, like Family. Great experience & I hope I didn’t lose anyone the way I delivered my message. I’m very happy & glad I chose Crown Buick GMC More

by Kenny B NOLA Verified Customer Verified Customer

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I was pleased with the transaction when purchasing my new vehicle. All my questions were answered. vehicle. All my questions were answered. More

by Betty/Bill Verified Customer Verified Customer

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Crown Buick GMC has the best service in town. They took my truck right away, serviced it and had it back to me with in the hour. They have experienced people working for them in the maintenance d They took my truck right away, serviced it and had it back to me with in the hour. They have experienced people working for them in the maintenance department!! 👍🏼👍🏼 More

by stephen.peri Verified Customer Verified Customer

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Great communication and quality work. My vehicle actually need more work than originally scheduled and the team made sure the complete service was done. My vehicle actually need more work than originally scheduled and the team made sure the complete service was done. More

by CAP Verified Customer Verified Customer

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