Scott Sciaky
Scott Sciaky at Joe Rizza Ford Lincoln

Scott Sciaky | Page 38

Service Advisor

Joe Rizza Ford Lincoln

8100 West 159th Street
Orland Park, IL 60462

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3.8
451 Reviews
3.8

451 Reviews

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451 Reviews of Scott Sciaky

December 29, 2018

Dealership Rating

Service Poor communication and resolve regarding the issues with my ford focus. Extremely disappointed with the diagnosis process and communication with the s More

by Antonio Bonds
Recommend Dealer
No
Jan 09, 2019

Joe Rizza Ford Lincoln responded

I can assure you that it was not our intention to disappoint you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand. Please contact me at your earliest convenience. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 19, 2018

Dealership Rating
Employee Rating

One of the best places around for service. I have been going to Rizza Ford for over 40 years, this is the only Ford Dealership that I will do business with they are the BEST around...………. More

by SARGE240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Driggers

Dec 20, 2018

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 19, 2018

Dealership Rating
Employee Rating

Good experience, fair price. Only happier if quicker. Went in for a standard oil change. Never been here before. Was pretty well attended to. Had a complementary caffeinated beverage. All seems fine w More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018

Joe Rizza Ford Lincoln responded

Thanks for your great review, John. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

December 18, 2018

Dealership Rating
Employee Rating

Staf is friendly and very accommodating. Joe Rizza in Orland has the best staff and service. They make every effort to accommodate my schedule and keep me updated on the servicing of my vehic More

by Trina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018

Joe Rizza Ford Lincoln responded

Trina, thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

December 17, 2018

Dealership Rating
Employee Rating

New key made and programmed Had to get another key made. Was in and out in about an hour. Was a bit disappointed to get charged for hazardous waste disposal when I only had a key More

by Mikeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018

Joe Rizza Ford Lincoln responded

Mikeh, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Rawan Altaher - raltaher@rizzacars.com

December 17, 2018

Dealership Rating
Employee Rating

Routine service The dealership was able to get my car in as soon as I requested and I got it back on the same day fixed right. More

by MARLS95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, David Claster , Bobby Driggers, Lauren Kutsche, Mark stephens

Dec 19, 2018

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

December 14, 2018

Dealership Rating
Employee Rating

Faulty radio I am a firm believer that nobody can take care of your vehicle like the dealer. They have the knowledge and the skills to do the job right. That is wh More

by denlen121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Claster

Dec 18, 2018

Joe Rizza Ford Lincoln responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

Dealership Rating
Employee Rating

Warranty work Work was done correctly and on time. Only issue was I had to go back for them to replace a door plate they broke during the repair. More

by heat447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018

Joe Rizza Ford Lincoln responded

heat447, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

Dealership Rating
Employee Rating

Great experience! Your staff worked very well with my schedule! Fast excellent service. Love being able to walk in, drop off and receive a call when service completed More

by PF1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Driggers, Lauren Kutsche, Ike Mohammed, Eric Montanez, Eduardo Rodriguez

Dec 14, 2018

Joe Rizza Ford Lincoln responded

Thanks for the great rating and review. We're pleased that everything went well for you. Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

Dealership Rating
Employee Rating

Sync System Problems My car developed Sync system problems, such as not displaying information, shutting down heat system, etc. I brought my car to the service department. More

by Inna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2018

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review, Inna! We are glad we could get your car all fixed up in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

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