Scott Sciaky | Page 36

Excellent and courtesy service Joe Rizza Ford is the best service department I’ve ever worked with in owning Fords for the past 10 years, they get you in and out and sometimes save Joe Rizza Ford is the best service department I’ve ever worked with in owning Fords for the past 10 years, they get you in and out and sometimes save you a little money too. More

by PeterV0114 Verified Customer Verified Customer

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Excellent Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the s Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the service center More

by Vatoo@1969 Verified Customer Verified Customer

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Rude service Didnt fill up my windowwasher fluid and scott and Edwardo gms were rude saying not to service other customers if there not regulars. Ignored text mess Didnt fill up my windowwasher fluid and scott and Edwardo gms were rude saying not to service other customers if there not regulars. Ignored text message when asking how progress was coming along. Asked the service clerk at the desk she said talk to Your representative face to face, he saw me and walked away. Will not come back here. Told me a full day and have to see part availability when over the phone i was told instock and half a day. Waited three hours after asking i was ready within 20 minutes. More

by Marquisrider2004 Verified Customer Verified Customer

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Service Excellent service by Lauren, she was very professional. During the busy time, Scott forgot about putting my car in the work que, after waiting for a Excellent service by Lauren, she was very professional. During the busy time, Scott forgot about putting my car in the work que, after waiting for about 2 hours I asked Lauren the status of my oil change. Lauren could not find my status and discovered my car was not in the work que for service. Lauren then took care of making sure I was next for service. Scott did apologize for the mishap. More

by Claudette Battle Verified Customer Verified Customer

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Service department Overall the service was terrible other than Scott. I took my husband truck in for some recalls and needed up needing brakes which was ok. The cost 600 Overall the service was terrible other than Scott. I took my husband truck in for some recalls and needed up needing brakes which was ok. The cost 600 which was fine to. But they did the job , I picked up truck and they call saying some part was in and the truck had to go back! No one communicated this at all. Picking up truck no one went over anything as well . So Un professional! they have a young girl working in evenings with EarPods in her ear and extremely unprofessional as well. Worst service dep I have been to. I have owned many cars from dealers and never been through this . More

by MORPHYOUS Verified Customer Verified Customer

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Costumer Service First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the night before when i called. so i was told to sit down for 10 mins while they look into it. so after an hour i finally was given some info. mind you this was after i had gotten up and asked whats going on. i texted the number 4 times to see if there was any updates and there was 0 response everytime. so basically i felt ignored and forgotten in my experience. it was not good and i definitely wouldnt recommend it More

by ZOVOXIL Verified Customer Verified Customer

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obscure issue with the lights... handled by rizza like pros First I wanna say how impressed I am with Mr Eduardo Rodriguez from your service department. He is the definition of a model employee. Dedicated, hard First I wanna say how impressed I am with Mr Eduardo Rodriguez from your service department. He is the definition of a model employee. Dedicated, hard working, polite, and diligent with his work. He took care of me from start to finish with an obscure issue I had with my lincoln. Diagnosed the problem and handled it. Thank you to your whole store More

by Brendon1 Verified Customer Verified Customer

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Truck maintenance I paid 125 for a diagnostic on my truck, and was told it required engine replacement. Just how was that accomplished with nothing taken apart. I paid 125 for a diagnostic on my truck, and was told it required engine replacement. Just how was that accomplished with nothing taken apart. More

by Bobcat Verified Customer Verified Customer

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Terrible consiare Service Vehicle returned was not clean thoroughly carpet not vacuum seats and dashboard not cleaned.General Manager not to be trusted .Never would buy another Vehicle returned was not clean thoroughly carpet not vacuum seats and dashboard not cleaned.General Manager not to be trusted .Never would buy another Lincoln due to untrustingness at Joe Rizza in Orland Park More

by LAMBERTCARL71 Verified Customer Verified Customer

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Oil Change Friendly customer service employee Scott Sciaky was a pleasure to deal with! Along with the prompt service I received was a comfortable waiting area w Friendly customer service employee Scott Sciaky was a pleasure to deal with! Along with the prompt service I received was a comfortable waiting area with coffee. I’ll definitely will be back for any of my ford service needs. More

by PKS597 Verified Customer Verified Customer

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