Scott Robert
Scott Robert at Lithia Hyundai of Reno

Scott Robert

e Commerce Marketing Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.5
53 Reviews

Combined a love of cars and a passion for serving others into a career spanning three decades. In my 33+ years in the business I've sold everything from a 1929 Ford Model A Deluxe Coupe, to a Porsche Carrera GT, and everything else in between. Come put my expertise to work for you and see what we can do for you at Lithia Hyundai of Reno.

Dealership Experience

10 yrs, 8 mos

Industry Experience

37 yrs, 3 mos

Languages Spoken

English English

4.5

53 Reviews

Write a Review

53 Reviews of Scott Robert

March 25, 2026

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Employee Rating

So much lack in communication between everyone. I financed directly through my credit bureau, and have done so multiple times but they refuse to listen in guidance and still harass me about titling More

by rafael-lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2026

Lithia Hyundai of Reno responded

Hi Rafael, We’re sorry to hear about your experience and appreciate you bringing your concerns forward. We’ve reviewed our records and see that you contacted us regarding your A/C concern, and I see that we’ve already made arrangements for you to bring your vehicle in on Monday so we can take care of that. But I'm not seeing any prior communication related to financing or titling. If there’s additional context there, we’re happy to review it—but we do want to ensure we’re addressing concerns based on accurate information. I also want to clarify that several of the individuals listed in your review, including myself, had no direct involvement in your interaction. DealerRater allows customers to select employees, but in this case, multiple team members were rated who had no contact with you, which doesn’t reflect the actual experience. Our focus now is making sure your A/C concern is handled promptly and properly when you come in Monday. We look forward to getting this resolved for you. And if there is anything else that contributed to the low score, and you would like to discuss it, my direct line is 775-682-3352, or via email at srobert@lithia.com. Thank you for your business, and again apologies for the less than stellar experience. Respectfully yours, – Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352

March 22, 2026

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Employee Rating

Kevin Denney is an absolute class act and Chris made the financial part of it effortless. I cannot believe how they made it so easy. I’ve bought many cars in the past and it’s always been some sort of stint More

by ADAM.BOEDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2026

Lithia Hyundai of Reno responded

Hi Adam! It's awesome that Kevin and Chris made everything so easy for you! Thank you for choosing Lithia Hyundai of Reno again. We wish you many great miles ahead with Persephone!

March 14, 2026

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service tech Lance Smith is great. manager Scott Robert is excellent and Iris is kind and courteous.I always rely on Scott Robert. More

by KRISTINELUNA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Iris Flores-Garcia

Mar 17, 2026

Lithia Hyundai of Reno responded

Thank you for sharing your wonderful feedback, Kris! We are thrilled to hear that you are always in good hands with our service team. Scott, Iris, and Lance will be pleased to hear your kind words. See you next time at Lithia Hyundai of Reno!

February 15, 2026

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Employee Rating

Kind people and gracious service. Everyone went above and beyond. The employees, especially Joshua Boyce and Devin Rogers, made the experience as pleasant as possible. More

by NONE30
Recommend Dealer
Yes
Feb 17, 2026

Lithia Hyundai of Reno responded

Thank you for sharing your experience with our team! It's wonderful to hear that Joshua Boyce and Devin Rogers made your visit so smooth. We truly appreciate your feedback, and we hope to welcome you back to Lithia Hyundai of Reno soon. Safe travels ahead!

November 17, 2025

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It’s always a Baja blast hanging out with all your friends at LITHIA Hyundai of Reno!!! More

by GABY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 18, 2025

Lithia Hyundai of Reno responded

Thanks for the great review, Gaby! We’re so glad you had a fun experience at Lithia Hyundai of Reno!

October 30, 2025

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Employee Rating

gone to this dealership for years. Lance Smith is my service man and Scott Robert. More

by KRISTINELUNA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Courtney Chienne

Oct 31, 2025

Lithia Hyundai of Reno responded

Thank you for your continued trust, Kristine! Lance and Scott will be thrilled to hear your kind words. We appreciate you being part of the Lithia Hyundai of Reno family!

September 05, 2025

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Employee Rating

I felt so welcome by everyone. I felt seen and heard, they did a great job! More

by LACIE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Vassallo

Sep 05, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

August 15, 2025

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Employee Rating

Love the dealership, however service advisors department needs to follow through with phone calls as promised. More

by BETTY.MOIO.BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Tony Roach, Devin Rogers , Ryan Ferris,

Aug 19, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your feedback. We're glad to hear that you love the dealership, but we apologize for any inconvenience caused with phone calls. We appreciate your patience and are committed to improving this aspect of our service. Please feel free to reach out if there's anything else you'd like us to address. Thank you. Jeremy Olsen - Service Manager - jolsen@lithia.com

August 08, 2025

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Employee Rating

I have been going to Lithia Hyundai for years. They have the best customer service and get my vehicle done quick. More

by DREASTILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Jeremy Olsen

Aug 08, 2025

Lithia Hyundai of Reno responded

It's fantastic to know that you've consistently received great service from our team here at Lithia Hyundai of Reno over the years. We're grateful for your trust and will continue working hard to ensure the best care for your vehicles. Until next time, safe travels!

July 22, 2025

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Employee Rating

The staff is always so helpful and Dan Dunham is just an amazing salesperson always there to answer questions get you the best deals in town they made sure I didn't leave until I had a car Dan Dunham is ver More

by KCHALLSTROM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Devin Rogers, Drea McGiffin, Dan Dunham, Gaby Temprano, Wes Wilson , Larry Farrell, Ryan Ferris, Cody Panzer

Jul 23, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

Jul 23, 2025

KCHALLSTROM responded

Your staff is just amazing here

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