I'm returning customer, and I'm very satisfied, and I
will return again, thank you.
will return again, thank you.
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by Vlad
Apr 04, 2022 -
Arlington Acura in Palatine responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Purchase a newer used car from Scott.
Process was so quick and easier. I would highly recommend Scott and all the staff at Arlington Acura.
Process was so quick and easier. I would highly recommend Scott and all the staff at Arlington Acura.
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by BAZOS388
Verified Customer
Verified Customer
Mar 28, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Scott delivered such a great experience!
Purchased a used vehicle that needs a replacement tail
light. It was replaced and my car was washed and i was out the door in about a hour. Great job!
light. It was replaced and my car was washed and i was out the door in about a hour. Great job!
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by BAZOS388
Verified Customer
Verified Customer
Mar 08, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Mar 08, 2022 -
BAZOS388 responded
Very pleased with all the people that assisted us purchasing our vehicle. Top notch staff,very easy to get the deal done. Definitely recommend them if your looking for a new or pre-owned vehicle..
Scott and staff worked with me to make the purchase of my
car fair and affordable, that means alot to many customers
car fair and affordable, that means alot to many customers
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by ksbecker219
Mar 01, 2022 -
Arlington Acura in Palatine responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
Scott was very personable and knowledgeable, great to
worth with. Ideen in service was also fantastic and very friendly.
worth with. Ideen in service was also fantastic and very friendly.
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by MDOM7
Verified Customer
Verified Customer
Jan 27, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to leave us this great review. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!
I purchased a 2017 BMW from Arlington Acura in January
2022 & found the experience to be very positive. I worked directly with Scott Mattran and he was extremely knowledgeable, professional, and provided
2022 & found the experience to be very positive. I worked directly with Scott Mattran and he was extremely knowledgeable, professional, and provided excellent flexibility around my schedule. The communication was great and the vehicle pricing was below other dealerships that I had researched with similar vehicles. Overall, I highly recommend doing business with both Scott and this organization.
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by Jesse M
Jan 22, 2022 -
Arlington Acura in Palatine responded
Thank you for your fantastic feedback on your recent visit to Arlington Acura in Palatine. I'm glad to hear that Scott was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We truly appreciate the five-star rating. We hope you will continue to enjoy your new BMW, Jesse.
We thank you for your business and look forward to having you as one of our valued customers for years to come.
Just leased a new 2022 MDX from salesman Scott Matttan,
who was very helpful in this transaction.
This was our 8th Acura from this dealer. *****
who was very helpful in this transaction.
This was our 8th Acura from this dealer. *****
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by t.sedin
Jan 02, 2022 -
Arlington Acura in Palatine responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Arlington Acura in Palatine.
The staff in the service department is exceptional! They
The staff in the service department is exceptional! They are so friendly and HONEST! I have leased 3 ILX cars and last week bought my car. Because o
The staff in the service department is exceptional! They are so friendly and HONEST! I have leased 3 ILX cars and last week bought my car. Because of the service department, I will stay at Arlington.
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by Candy
Dec 09, 2021 -
Arlington Acura in Palatine responded
Thank you for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and look forward to seeing you again!
The sales person tried to add $600 expense during the
financing process. Seemed super shady and made me very uncomfortable such that I don't trust the sales force at this location. We agreed on terms p
financing process. Seemed super shady and made me very uncomfortable such that I don't trust the sales force at this location. We agreed on terms prior to me showing up and he changed them at the last minute. Fortunately, the financing guy fixed it.
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by Conway go 1
Verified Customer
Verified Customer
Other Employees Tagged:
Derec Jordan
Dec 04, 2021 -
Arlington Acura in Palatine responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.
Nov 20, 2021 -
Arlington Acura in Palatine responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.
Scott Mattran is fantastic. Helped me sell one car and
lease two cars in one visit.
lease two cars in one visit.
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by Matthew.R.Campobasso
Verified Customer
Verified Customer
Nov 17, 2021 -
Arlington Acura in Palatine responded
We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.