Scott Lundeen | Page 11

I had a service appointment for oil change and rotation only. After waiting 2 hours I asked what the delay might be. No satisfactory answer was given. 20 minutes later I saw my car pull up to the bay. The only. After waiting 2 hours I asked what the delay might be. No satisfactory answer was given. 20 minutes later I saw my car pull up to the bay. The techs were just beginning to look at it. One decided that he was going to kick at the back of my car for some reason. I asked to speak to the service manager but he was gone. The only reason why this survey isn’t lower is because the service writer zeroed out my invoice and apologized on behalf of the dealership. The service team wasn’t backed up they parked my car for over 2 hours. More

Report | Print

Awesome Scott Lundeen was very professional and nice. He is also very knowledgeable and he deserves a 5 star. The lady that checked me out was very nice as well. Great experience! is also very knowledgeable and he deserves a 5 star. The lady that checked me out was very nice as well. Great experience! More

Report | Print

Capital Toyota has always taken great care of us we have purchased three Toyota’s from them and wouldn’t dream of going anywhere else purchased three Toyota’s from them and wouldn’t dream of going anywhere else More

Report | Print

I always get good service at Capital Toyota. Everyone is friendly. They offer suggestions for maintenance care but are not pushy unless it is a safety issue. friendly. They offer suggestions for maintenance care but are not pushy unless it is a safety issue. More

Report | Print

Called for same day service appointment, was granted appointment within a couple of hours. Was told if I arrived early, should not be an issue. Service was fast and friendly, as usual. Great dealership appointment within a couple of hours. Was told if I arrived early, should not be an issue. Service was fast and friendly, as usual. Great dealership! More

Report | Print

Scott was very friendly and helpful. He researched the history of my vehicle, found that I had coupons to apply to the service cost and got the vehicle in and out in a timely manner. Thank you Scott! history of my vehicle, found that I had coupons to apply to the service cost and got the vehicle in and out in a timely manner. Thank you Scott! More

Report | Print

They always go above and beyond on their service. Easy appointment process through Toyota app. Great work and never any surprises. Service writers are the best. Capital Toyota is always who I recommend appointment process through Toyota app. Great work and never any surprises. Service writers are the best. Capital Toyota is always who I recommend to friends and family. More

Report | Print

The people were nice and service was great I will do business with them again Toyota is the best when it comes to buying cars. business with them again Toyota is the best when it comes to buying cars. More

Report | Print

Definitely would recommend to others for a new car. The sales team was really nice and helped me out through everything I needed help with it had a question about. They were aggressive in finding me a good sales team was really nice and helped me out through everything I needed help with it had a question about. They were aggressive in finding me a good deal and they sure did. I walked out of there completely satisfied. More

Report | Print

Called and asked if I could make an appointment for an oil change, which was granted. The closest Toyota dealership to Murphy, North Carolina is Capital Toyota, Chattanooga. The staff was very courteous a oil change, which was granted. The closest Toyota dealership to Murphy, North Carolina is Capital Toyota, Chattanooga. The staff was very courteous and completed the change in record time. Also, because of the coronavirus threat, they had placed protective plastic coverings over the steering wheel and shifter lever. Hats off to Capital Toyota! More

Report | Print