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Scott Lundeen

Overview Reviews (120) Inventory (232)

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Scott Lundeen

Scott Lundeen | Page 10

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.7

120 Reviews

Overview Reviews (120) Inventory (232)

4.7

120 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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120 Reviews of Scott Lundeen

January 26, 2022

Dealership Rating

Employee Rating

Fast, efficient and friendly. They do good work and don’t try to force unnecessary work on you. try to force unnecessary work on you. More

by tad900rr

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sandy Leamon , Bethany Stewart

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Feb 02, 2022 -

Capital Toyota, Inc. responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

November 18, 2021

Dealership Rating

Employee Rating

Excellent customer service when I took my car in for routine maintenance. Friendly, professional and efficient in all areas! Thank you! routine maintenance. Friendly, professional and efficient in all areas! Thank you! More

by Jennifer_s07

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Smith, Sandy Leamon , Richard Levi, James McGuffee

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Nov 22, 2021 -

Capital Toyota, Inc. responded

Hi Jennifer and thank you for the great review!

November 17, 2021

Dealership Rating

Employee Rating

Great service. Scott was very knowledgeable and was able to get our vehicle serviced in a very timely manner. Many thanks to get our vehicle serviced in a very timely manner. Many thanks More

by Mike O

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 22, 2021 -

Capital Toyota, Inc. responded

Hi Mike and thank you for the kind words!

October 30, 2021

Dealership Rating

Employee Rating

Customer service is excellent. Very efficient service. They seem to be very thorough with answers to all questions They seem to be very thorough with answers to all questions More

by wjkimsey@mmfirmlaw.com

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 05, 2021 -

Capital Toyota, Inc. responded

Glad we were able to answer your questions and thank you for the great review!

October 08, 2021

Dealership Rating

Employee Rating

It was a busy day at the dealership, and the service adviser arranged for me to be taken home and picked up when the work was finished. adviser arranged for me to be taken home and picked up when the work was finished. More

by Chattalew

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 13, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review and we are happy to hear that you had a great experience!

September 23, 2021

Dealership Rating

Employee Rating

Prompt, professional and courteous service every time; very pleased with my 2020 Tacoma and with Capital Toyota. very pleased with my 2020 Tacoma and with Capital Toyota. More

by Eayers99

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sandy Leamon , Richard Levi, James McGuffee

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Sep 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review and we are happy to serve you!

September 23, 2021

Dealership Rating

Employee Rating

Efficient, clean and very helpful. Explained service that was needed. Work was completed in a reasonable length of time. was needed. Work was completed in a reasonable length of time. More

by LindaLou

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 29, 2021 -

Capital Toyota, Inc. responded

Hi LindaLou and thank you for the 5-star review!

September 19, 2021

Dealership Rating

Employee Rating

Always someone to help answer questions and explain what’s going on with you vehicle. what’s going on with you vehicle. More

by Rlkent64

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Richard Levi

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Sep 20, 2021 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

September 01, 2021

Dealership Rating

Employee Rating

Wait time for regular service was longer than expected but overall service was good. Service seemed overwhelmed. Service provided was good and will be back. but overall service was good. Service seemed overwhelmed. Service provided was good and will be back. More

by Jcsimspe

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 01, 2021 -

Capital Toyota, Inc. responded

Thank you for the feedback and we will take a look at our processes to ensure a better visit moving forward!

July 24, 2021

Dealership Rating

Employee Rating

Very dependable I trust their work and have been satisfied with any work they do. I don’t go anywhere else. Service department was very friendly and quick to let you know what your vehicle needs satisfied with any work they do. I don’t go anywhere else. Service department was very friendly and quick to let you know what your vehicle needs More

by Guffey.pat

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 05, 2021 -

Capital Toyota, Inc. responded

Hi Pat and thank you for the 5-star review! We are glad to hear you keep having a great experience with our service department!

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