Scott Kuhl

Low pressure environment, very friendly service, just an overall great experience, would highly recommend this dealership!!! overall great experience, would highly recommend this dealership!!! More

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I'm amazed at the service of Long McArther Ford of Salina! It all started with a youtube video with Tim that prompted me to consider Long McArther. I checked out their inventory, saw the truck I've be Salina! It all started with a youtube video with Tim that prompted me to consider Long McArther. I checked out their inventory, saw the truck I've been trying to get for two years (from other dealers) and made the online inquiry, It was a Sunday so it was Monday morning when Alisha called to set up a test drive and let me know that my name would be on the board when I got there matching me to a Salesperson. I got a call an hour later from Eric who was looking forward to helping me get in to my new Maverick. Although my wife and I were a little late, Eric was accommodating and was waiting to welcome us when we walked through the door! It was an easy sell, I already knew exactly what I wanted, so Eric didn't waste any time helping me get exactly that. Everything about the experience was warm and receptive. They absolutely went the extra mile. I will probably never go to any other Ford Dealer again! These folks succeeded where all other dealerships I went to had completely failed! More

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They had me over a barrel, but they did not take advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find one they'd add 6-8000 to the list price. But M-L sells them for list. 1 star. Got the vehicle. 2 stars. Sell it for list price. 3rd star: they gave me a fair trade on my 2016 King Ranch, just from photos. So, I was on my way, cashier's check for the trade-in in hand. 15 miles from Salina my "low oil pressure" red light on the King Ranch started flashing. Seriously. I was either gonna have to fix that sucker and drive it back, or come up with a buncha extra money I didn't have, to pay for that unplanned engine repair. Kudos to Scott, Used Car manager. He took my trade, and I paid some extra but not nearly what it would have been if I had to pay a mechanic to fix it and, in fact, less than their cost of repair. That more than earned the 4th star. Kudos also to Marcus in sales, took great care of the whole process. We made the adjustments, took care of biz, and they had me outta there even with that mess in about 2 hours. 5 stars. Regarding the new Maverick, like wow! what an absolutely superior vehicle. 40 mpg, great ride, solid as a rock, handles great, excellent stereo, Michelin tires, very quiet cab experience. very nice. Hmmm ... that makes this a six-star rating. More

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