Scott Green
Scott Green at Porsche Atlanta Perimeter

Scott Green | Page 24

Service advisor

Porsche Atlanta Perimeter

4006 Carver Drive
Atlanta, GA 30360

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4.5
382 Reviews
4.5

382 Reviews

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382 Reviews of Scott Green

November 07, 2022

Dealership Rating
Employee Rating

The best thing about the waiting room is the huge glass window where you can watch the technician working on your car. It's pretty expensive to bring your 911 in for an oil change compared to other cars b More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spencer Cottingham

Nov 12, 2022

Porsche Atlanta Perimeter responded

Small known fact - that window wasn't always in Porsche dealerships! A while ago in a store out west (I believe Arizona) they had one installed and Porsche didn't originally approve of the idea - but after hearing testimonial after testimonial, much like this one, they decided to implement it in all stores! Now we are all blessed with seeing the technicians perform their works of art! Can't wait to have you back in the showroom again! Maybe even swing by just to stare at the techs with me someday! Anyways, happy driving!

October 31, 2022

Dealership Rating
Employee Rating

Car taken in 3/30/33 and was just picked up last week-6 months later! Old car that parts had to be ordered from Germany. After several months of no communication, I called on several occasions and left mes More

by CHASTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 02, 2022

Porsche Atlanta Perimeter responded

Thank you for your feedback. We apologize for the delay and inconvenience of the repair taking longer than expected. Unfortunately, with supply chain issues there are some parts coming from Germany that are taking extended periods of time to be delivered. There is no excuse for the lack of communication, and we will coach our team on the importance of consistent communication even when there is no new progress to report. We have multiple managers who can help with advisor concerns or situations, and we are still a Jim Ellis dealership dedicated to exceeding the expectations of all of our clients in service, sales, and parts. We do make mistakes at times, so please accept our sincerest apologies for not communicating with you in a timely manner.

October 28, 2022

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Employee Rating

Service was difficult to reach and did not return calls promptly. Pricing was underestimated by about $200 More

by PLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 02, 2022

Porsche Atlanta Perimeter responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our ability to effectively communicate is one of the few things that there's no good excuse for not executing! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 28, 2022

Dealership Rating
Employee Rating

Great team. Impeccable service. Everyone with whom I worked was knowledgeable and customer-oriented. Would recommend to anyone. More

by DAXCROSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Cruz, Steven Dooley, Edmond

Nov 02, 2022

Porsche Atlanta Perimeter responded

Great teams don't exist without people like you! We can't thank you enough for taking the time to let us know about your experience with our staff! Your recommendation is the highest form of flattery and we know that Porsche won't drive flatly! Hope you're out enjoying plenty of happy driving!

October 27, 2022

Dealership Rating
Employee Rating

Had a great experience with Stephen Hennessy during my first service at Perimeter Porsche. He did whatever it took to get me back on the road. Real customer service there! More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

Porsche Atlanta Perimeter responded

Awesome to hear you enjoyed your time with our guy Stephen! He truly is a gem and a car wizard if you ever want to pick his brain! Glad he could treat you to a superior Porsche experience and get you back on the road! Hope the happy travels continue!

October 26, 2022

Dealership Rating
Employee Rating

Scott was very professional and helpful. He always addresses the issues of my car thoroughly. More

by ATLGADDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Porsche Atlanta Perimeter responded

Great to hear Scott was able to keep you in the loop and satisfied during your experience with us at PAP! Your trust in us is something we don't take for granted and we look forward to helping you out again down the road! Hope that's not before you enjoy plenty of happy driving!

October 24, 2022

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Employee Rating

Great service department. Professional advisors and knowledgeable technicians. Always make us feel important and valued. Will always have repeat business from us! More

by hmyers3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Porsche Atlanta Perimeter responded

Awesome to hear this! Thank you for taking the time to let us know about your visit with Scott! It's great to know he could provide you all with the true Porsche experience! We look forward to seeing you around the showroom again! But until then, happy driving!

October 23, 2022

Dealership Rating
Employee Rating

Inside was dirty with some green “fuzzy” residue by passenger footwell. Did appear cleaned nor sanitized More

by FBSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Porsche Atlanta Perimeter responded

I know exactly what green fuzzy residue you're probably referring to and it's more than likely a bit of the cloth from one of our special car cleaning towels. The fact it was left behind upsets us and we will let our detailing team know that this slipped by! Hope to see you again down the road and we will make sure to make that car look spotless and sanitized! Hope you can still enjoy plenty of happy driving!

October 11, 2022

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Employee Rating

There is a problem after the recall service that was done with the engine cut off' feature that is in built in this car. Called the dealership but have yet to receive a call. Spoke and left a message early More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Porsche Atlanta Perimeter responded

S, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you haven't already been called back please reach out to us at (770) 234-2100 to speak to our manager directly.

Oct 15, 2022

S responded

I got a call back from Clem who helped me understand and resolve the issue and also schedule me for an appt to have my car checked out. i also got a response from Mr Green as a follow up. I still think that this is a great dealership but would really prefer a prompt response or a better way like email to communicate with the staff about non emergent matters rather than having to call and leave a message and expect to hear back which also does not leave a paper trail

October 10, 2022

Dealership Rating
Employee Rating

Steve and Scott were both awesome! Steve took the time to explain things and showed how much he cares about the customers. Scott stepped in and also showed his care and concern for his More

by TADOW1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen in Service (European)

Oct 13, 2022

Porsche Atlanta Perimeter responded

It's reassuring to read these types of reviews - no matter the situation our staff can be there to help our customers. It sounds like this was a particularly stressful time in your life and it's gratifying to know we could be of service to you. Thanks for taking the time to let us know about how much your interactions with Stephen and Scott meant. We send our condolences to you and your family. Now go enjoy some well deserved happy driving!

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