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Scott Crocker

Overview Reviews (780) Inventory (624)

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Scott Crocker

Scott Crocker | Page 38

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver then to assistant service manager and now to my current position as service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

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4.7

780 Reviews

Overview Reviews (780) Inventory (624)

Dealership Experience

12 yrs

Industry Experience

12 yrs

Specialties & Trainings

PRO ASM

4.7

780 Reviews

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780 Reviews of Scott Crocker

April 07, 2022

Dealership Rating

Employee Rating

This visit cost me zero which was very much appreciated. ...I will continue to take my car there for service ...I will continue to take my car there for service More

by MSSB0924

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 08, 2022 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

April 03, 2022

Dealership Rating

Employee Rating

Advisor knowledgeable, respectable, informative, Checking in, service and completion of the service were done on time Checking in, service and completion of the service were done on time More

by ISAM6385

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 04, 2022 -

Daytona Toyota responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

April 02, 2022

Dealership Rating

Employee Rating

Every visit to the service dept is a day-long affair. They say “about two hours” then four five hours later you might get your keys back. They say “about two hours” then four five hours later you might get your keys back. More

by matt

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Apr 05, 2022 -

Daytona Toyota responded

Hello Matt. We are sorry that your recent visits have taken longer than anticipated and we completely understand your frustration. We are always open to customer feedback, please feel free to reach out to our Service Manager, Aaron Garcia, at 386-255-7573. Thank you.

April 02, 2022

Dealership Rating

Employee Rating

Fast easy to deal with on time honest good service I will use again always good use again always good More

by BAKERD812

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 04, 2022 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

April 02, 2022

Dealership Rating

Employee Rating

I have always been happy with service department. But there is a big communication issue when trying to call anyone there. Many times no answer, or cut off b4 reaching service. And forget messages But there is a big communication issue when trying to call anyone there. Many times no answer, or cut off b4 reaching service. And forget messages. More

by Ginny

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 04, 2022 -

Daytona Toyota responded

Thank you for your feedback, we will be sharing your review with our Service Team to raise awareness and improve our communication practices!

March 30, 2022

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Employee Rating

Very good service explained all my options have been coming here for over 15 years coming here for over 15 years More

by mitchmar

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 01, 2022 -

Daytona Toyota responded

We are thankful for our awesome customers like you! Thank you for continuing to choose Daytona Toyota!

March 27, 2022

Dealership Rating

Employee Rating

The best dealer in town, wonderful sales and financial people. Service department is super and professional people. Service department is super and professional More

by beckymae54

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kiki Ikram Rosell , Mike

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Mar 28, 2022 -

Daytona Toyota responded

Thank you for the 5-star rating! We look forward to serving you in the future!

Mar 29, 2022 -

beckymae54 responded

Thank you Kiki and Mickie for makig a hard decision to take the plunge of buying a new car. I'm enjoying it

March 25, 2022

Dealership Rating

Employee Rating

Quick and thorough service. Everyone was friendly and helpful. Good options for additional possible needs. I’ll continue to have Toyota handle my servicing needs. Thanks Everyone was friendly and helpful. Good options for additional possible needs. I’ll continue to have Toyota handle my servicing needs. Thanks More

by DORISARENSTAM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 28, 2022 -

Daytona Toyota responded

Thank you for the 5-star rating! We look forward to serving you in the future!

March 24, 2022

Dealership Rating

Employee Rating

Scott in customer service is awesome, the performed work exceeded my expectations and would highly recommend. exceeded my expectations and would highly recommend. More

by JJ14

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 28, 2022 -

Daytona Toyota responded

Hello! We're happy to hear your experience at our dealership was positive and that Scott was great. Thank you for your review!

March 19, 2022

Dealership Rating

Employee Rating

First time visiting. Very helpful staff. Scott did a great job. Very professional. Did not know where service was and an employee got out of a car to direct me. Very helpful staff. Scott did a great job. Very professional. Did not know where service was and an employee got out of a car to direct me. More

by jwilliams490

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 21, 2022 -

Daytona Toyota responded

We're thrilled to hear you had a great experience working with Scott! Thank you for the kind review and rating!

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