94 Reviews of Scott Bissonett
September 27, 2025
Mr. Joey Broussard was a true professional sales person. He was friendly, knowledgeable, understanding, and very helpful with my needs. He did a thorough search for what I want and found it in no time. Whil He was friendly, knowledgeable, understanding, and very helpful with my needs. He did a thorough search for what I want and found it in no time. While doing his search, he was talking to me about the different cars he was looking at. Within half hour we found the right car for me, had an agreement, and signed a contract. I believe he is great asset to win customers for this dealership. What a difference between a bright successful salesperson and a failing one. Around two weeks before September 24, I came to this dealership and met a salesperson called Adam. Throughout my life, I bought many cars and dealt with many sales people. However, never had a person as cold, rude, unfriendly, and unresponsive as this Adam! At his office, I told him what I want. He did his search, found a car that match my needs then read the price as shown on the screen and before I say anything, he cut me off and immediately said “Not a penny less!” Instead for offering me other alternatives as a successful salesperson should be, he stood up to shake my hand and said goodbye. The whole session took around five minutes. Stunned and without saying anything I left the office with the notion that not only I should never step back in this dealership but also let all the people I know about my experience. What a way to negotiate, instead of winning customers to this dealership he pushes them away. Not until I received a call from Mr. Broussard to set an appointment and meet with him. It is a 180 degrees difference between Mr. Broussard and this Adam person, a successful one versus a failure! One who cares about winning customers and another who does NOT care. More
Other Employees Tagged: Joey Broussard
September 08, 2025
I enjoy dealing with all the individuals at this dealership. They are always helpful and informative. I feel they go above and beyond to make sure I get the best service and the best vehicle for lif dealership. They are always helpful and informative. I feel they go above and beyond to make sure I get the best service and the best vehicle for life style. More
Other Employees Tagged: Shekhar Shroff
July 25, 2025
The new car salesman was very helpful and very knowledgable of the new RX 350 we purchased. knowledgable of the new RX 350 we purchased. More
Other Employees Tagged: Mike Nelson, Anil Sharma
July 12, 2025
Steve is awesome and incredibly helpful. The process was smooth in identifying a car. We have purchased all our Lexus from Steve. The transition of learning the auto was smooth..... Scott B The process was smooth in identifying a car. We have purchased all our Lexus from Steve. The transition of learning the auto was smooth..... Scott Bissonett is great..Very smooth transition when car comes in for service.. Notified him I had purchased a new car and he will stay my Service Advisor. More
Other Employees Tagged: Steve Machann, Dominic Thornton
July 05, 2025
We are happy with the Westside Lexus experience. We like the professional sales and service staff. We like the professional sales and service staff. More
Other Employees Tagged: Judy Patureau, Mary Margaret McGowan
July 02, 2025
I appreciate the sales service and support they offer. I have been disappointed in the service at the collision center. I do not think they were completely honest with me. I have been disappointed in the service at the collision center. I do not think they were completely honest with me. More
Other Employees Tagged: Shekhar Shroff
May 30, 2025
Thank you! I would like to commend Doug Phillips, Internet sales manager, and Sam in the dealership finance department. Doug was extremely attentive, and profes I would like to commend Doug Phillips, Internet sales manager, and Sam in the dealership finance department. Doug was extremely attentive, and professional. Same for Sam in finance. Both men are an asset to your dealership.. I would definitely contact them @Westside Lexus for another purchase in a few years. More
Other Employees Tagged: Doug Phillips
May 25, 2025
I would never go anywhere else except West Side Lexus It’s the best Love my SUV It’s the best Love my SUV More
Other Employees Tagged: Steve Machann, Paul Rockett
April 09, 2025
Greatly disappointed in the warranty response to work done at Westside that failed inside of four months. Can not suggest one takes a Lexus to them for service or repairs! done at Westside that failed inside of four months. Can not suggest one takes a Lexus to them for service or repairs! More
January 19, 2025
I have been with Westside Lexus for service with Scott Bissonett since I bought my current Lexus 10 years ago with the help of Mike Nelson I am in the process of buying another Lexus and look forward to Bissonett since I bought my current Lexus 10 years ago with the help of Mike Nelson I am in the process of buying another Lexus and look forward to many more years at Westside Lexus! More