Hey Grant, thanks for the five star review! We call ourselves "Team Ford" for a reason, and we're glad you had such a great experience working with our team. We're looking forward to helping you again in the future!
November 12, 2018
"Great service "
I came in to purchase a new vehicle and received great service from all staff! Such a wonderful experience buying my first Ford. I highly recommend this dealership.
Very happy to hear you had a great experience, and keep the recommendations coming!
November 07, 2018
"Bad advisor team "
I have get there to do the service on my truck and they misguide me to do some packages and said that will be cheaper if you do that instrad of regular service
So i said yes do it
But once they made a final invoice it was double the charges i was expecting
All other dealership do the service at $120 with synthetic and they done fro 415
So i will never sugges to anyone this dealership
They are ripping the pockets of peoples
Very bad service experience
Last visit no more
We're sorry that you had a poor experience. We promise that any package or service we offer is always in the best interest of the customer, on a case to case basis. Feel free to contact our Guest Relations Manager Brooke at (780)462-8300, and she can help sort this situation out.
May 22, 2018
"Can’t say no kind words"
Never got any service all and never got any of the extra equipment they promised
All I got was the run around and not one of you gave a xxxx about just me a xxxx and bull story
And after buying 3 trucks from you , me and my friends will ever but from you’re dealership again
The South Edmonton Team Ford outlet is the best.
Wether purchasing a new vehicle or having service/maintenance work completed, the staff are very helpful and supportive. And my calls are always returned, which is saying more than it may seem. Top marks!
We came into team ford and were looked after by Sara cross. She was fast and efficient. She kept us up to date with all of the work being done on our car. Could not be happier. Would recommend team ford and especially Sara cross to anyone.
I didn't realize that booking a service appt. only got you in a que line. Needed my truck for the long September weekend to pull my Trailer. Took it in Tuesday at 7:30 am and got it back Thursday at 5 pm. Lost a day camping.