Team Ford
Edmonton, AB
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2,013 Reviews of Team Ford
Last few times I was in the sales staff were eating the food on the table, one guy took 4 croissants. I get it the kitchen closed done just funny as there was 1 bag of peanuts left, no cookies, and a f food on the table, one guy took 4 croissants. I get it the kitchen closed done just funny as there was 1 bag of peanuts left, no cookies, and a few croissants left I was working on my laptop but was for sure the sales staff. Service team was awesome, service adviser Phil guys amazing !! More
Took the truck in for a recall. It was dealt efficiently and quickly. Only comment I have is that the person taking the booking indicated a quick turnaround which led to a different It was dealt efficiently and quickly. Only comment I have is that the person taking the booking indicated a quick turnaround which led to a different expectation to the reality as there were a significant number of vehicles in for service that day. Otherwise all good. More
Great people. Very knowledgeable team. Had a really great experience, will definitely recommend to buy from this dealership. Thanks Very knowledgeable team. Had a really great experience, will definitely recommend to buy from this dealership. Thanks More
Hunter and Billy were extremely helpful! !! I would definitely recommend anyone who is looking for a vehicle to talk with them!!! !! I would definitely recommend anyone who is looking for a vehicle to talk with them!!! More
I have only used this dealership for their service and parts departments but I can say that they have done exceptional work for me. Their work area is clean and organized, their customer waiting area is c parts departments but I can say that they have done exceptional work for me. Their work area is clean and organized, their customer waiting area is comfortable and welcoming and the level of service I receive is the best I have experienced in the city. I have been fortunate to have the same Service Coordinator at each visit and she has always sought solutions that are tailored to my needs. She has ensured that the work is done well and that any additional services that pop up are scheduled inna timely fashion. I have also had new tires and a wind deflect installed and the prices for these were competitive and the 2 year warranty is a reassurance to me. I have a Ford dealership that is next to my house but I opt to drive to Team Ford because I am assured I will be treated fairly and respectfully. More
Friendly people but very dishonest. The vehicle they had me test drive had not even been through a mechanical inspection so I was unable to drive it home the same day, but they lied and The vehicle they had me test drive had not even been through a mechanical inspection so I was unable to drive it home the same day, but they lied and told me the inspection report had not been "published" so wouldn't be able to drive home. Home being 4.5 hours drive by bus. The salesman I was dealing with quit communicating with me. No idea why. I dealt with the managers for the next week, they kept stalling on sending the inspection report. The actual inspection did not get done until 7 days after we had agreed on a price. The report contained noncompliance on the exhaust and ball joints, which they said was no big deal and would not be fixing. The back tires were ok, but the front ones were not, also something they did not want to replace. I finally cancelled the purchase. They wouldn't refund my $500 deposit until I got amvic involved. Just because someone is friendly does not mean they're trustworthy. More
Popped into Team Ford for a quick oil change, and Hassan was fantastic! Everything went smoothly, and the service was great. Also, having coffee available in the lounge while waiting was a nice little bonus was fantastic! Everything went smoothly, and the service was great. Also, having coffee available in the lounge while waiting was a nice little bonus. ☕ Always appreciate good service and people who make the experience easy. Thanks, Hassan! More
I had a good experience at Team Ford when I went in for a test drive. Dylan was helpful, answered my questions, and explained the vehicle’s features. He was professional and made the whole process comfortabl test drive. Dylan was helpful, answered my questions, and explained the vehicle’s features. He was professional and made the whole process comfortable without being pushy. More
AMVIC complaints filed after dealer failed to disclose mechanical and safety deficiencies before the transaction, charged undisclosed fees, and refused to release the vehicle to my shipper until I signed mechanical and safety deficiencies before the transaction, charged undisclosed fees, and refused to release the vehicle to my shipper until I signed a retroactive liability waiver, and will not provide original Bill of Sale and Registration so I can register the vehicle in Ontario. Costly mistake choosing Team Ford and Go Auto for a cross province purchase. I cannot register my truck. Dealt with General Manager Jamie Jasman and Sales Managers Moe Rahman and Hunter Jasman. Go Auto will not respond. Highly recommended not doing business with either company. More
If you like being lied to about every important aspect of your car buying experience, make sure Moe Rahman is your sales manager at Team Ford. He'll even ghost you after begging you to give him a chance to m your car buying experience, make sure Moe Rahman is your sales manager at Team Ford. He'll even ghost you after begging you to give him a chance to make up for it! Spend your money somewhere else, these guys are brutal! Even when you expect it from a car salesman, this was next level silly. More









