Samantha Laurencelle | Page 23
Sales and Leasing Consultant
Handy Toyota
701 Highgate Road
St. Albans, VT 05478
Dealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 11 mos
Employee Video
310 Reviews
Write a Review310 Reviews of Samantha Laurencelle
August 07, 2020
Samantha she did an amazing job, I am so happy she got me into this 4 runner I love it. She Wonderful and work so hard to get me into this. I look forward doing business with her again down the road. She me into this 4 runner I love it. She Wonderful and work so hard to get me into this. I look forward doing business with her again down the road. She wanted to help me and work with me and I would send anyone to her. I want to say thank you to the hole entire team from start to finish working with me and getting into something I love and going to keep for years. Thank you again Handys More
Other Employees Tagged: Sam Farrar , Aaron Bachelder
June 30, 2020
Excellent customer service Sam knew exactly what I was looking for and called me when it came in. This is the second certified Toyota I have bought from her, I but a 2017 certif Sam knew exactly what I was looking for and called me when it came in. This is the second certified Toyota I have bought from her, I but a 2017 certified hybrid Highlander and I love it! Sam,Aaron and Danielle were very helpful and with the highest professionalism. I will be looking for Sam’s guidance again in 3 years! Thank you Handy Toyota More
Other Employees Tagged: Aaron Bachelder, Danielle Roberts
June 07, 2020
Very accommodating with everything going on. Samantha was very helpful with explaining how all of the car’s functions worked. I would recommend her to any of my friends. very helpful with explaining how all of the car’s functions worked. I would recommend her to any of my friends. More
May 27, 2020
Seamless and quick to respond Our experience with Samantha Laurencelle and the other staff members was the best I've ever experienced.The purchase of our new Tacoma was seamless an Our experience with Samantha Laurencelle and the other staff members was the best I've ever experienced.The purchase of our new Tacoma was seamless and would/will highly recommend to others. Communication was clear, quick to respond and covered all my questions and concerns. The process was concise even though special arrangements had to be made due to the Covid safety procedures in place. More
May 18, 2020
Team Zak and Samantha! We were getting a recall repaired on my 2011 RAV4 and were looking for a replacement hybrid. Zak worked with us and we tried several vehicles. The thi We were getting a recall repaired on my 2011 RAV4 and were looking for a replacement hybrid. Zak worked with us and we tried several vehicles. The third looked good but had a dead battery. We joked about this and set up an appointment to come back the next day. Samantha, Zak’s teammate, worked with us and we purchased our 2018 RAV4 Hybrid. The only problem I have with the RAV is my husband keep taking it-he’s fallen in love with how smooth it rides and how beautiful it looks. Thank you all for the help! More
Other Employees Tagged: Zak
November 09, 2019
Professional and friendly experience. Reg Howard, the business and sales manager, was very professional and explained all of the paperwork that needed signing. I did question one item and Reg Howard, the business and sales manager, was very professional and explained all of the paperwork that needed signing. I did question one item and Reg explained why the line item was necessary and I clearly understood. Reg was pleasant and we felt comfortable talking with him. In addition, Samantha Laurencelle, Handy Toyota sales representative, was also great. She did a superb job explaining the instruments and how things worked. Samantha was able to connect our phone to the vehicle using bluetooth. She was quite thorough and explained things well to us. In addition, her pleasant demeanor made us feel right at home. I am sure that Samantha Laurencelle is a valuable asset at Handy Toyota and is very successful at her job. More
Other Employees Tagged: Reg Howard
October 15, 2019
Wonderful service and very nice sales team. They are organized and they work with you to get you what you want. I would recommend them to anyone looking to get service and very nice sales team. They are organized and they work with you to get you what you want. I would recommend them to anyone looking to get a vehicle. Thank you very much More
Other Employees Tagged: Sam Farrar
October 11, 2019
Great service Walked in with a good idea of what I wanted and just looking for some numbers that made sense. Samantha was great zero pressure knew what I was lookin Walked in with a good idea of what I wanted and just looking for some numbers that made sense. Samantha was great zero pressure knew what I was looking for and gave me a fair deal. This is our fifth Vehicle from Handy. Their service is great. More
October 10, 2019
4 Running.. Smoooth transaction, easy going group no pressure and friendly. It was a painless experience and they were able to cover and take care of all of our Smoooth transaction, easy going group no pressure and friendly. It was a painless experience and they were able to cover and take care of all of our needs great overall Thanks Handys Toyota More
October 05, 2019
Genuine Customer Service! Handy's has the skill of making the boatload of work for buying a vehicle feel smooth and exciting which allowed me to enjoy the experience. The empl Handy's has the skill of making the boatload of work for buying a vehicle feel smooth and exciting which allowed me to enjoy the experience. The employes were competent and experienced, and know the perfect balance between professional customer service and allowing genuine human connection. Customers will not be manipulated nor ignored. Handy's is reliable and vigilant. I have no complaints. More

