Samantha Jordan
Samantha Jordan at Advantage Chevrolet of Bolingbrook
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Samantha Jordan | Page 2

Service Advisor

Advantage Chevrolet of Bolingbrook

115 W South Frontage Rd.
Bolingbrook, IL 60440

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4.8
509 Reviews

I am a Service Consultant for Advantage Chevrolet of Bolingbrook. I decided I wanted to work in the auto industry when I was in high school, A.A. Stagg High School. I am from Hickory Hills but now live in Plainfield and attended Moraine Valley Community College. I have been in the auto industry for twenty three years and eleven years with Advantage. I have received Service Consultant Top Honors from 2010-2019 and completed the Volkswagen Fast Track Technician Training Program in 1999. I have just recently received the General Motors Mark of Excellence Achievement for Certified Top Performer for outstanding product knowledge and customer service. I am also a 2019 Certified Technology Expert Service and a 2010-2019 Certified Service Consultant.

Dealership Experience

15 yrs, 3 mos

Industry Experience

26 yrs, 9 mos

4.8

509 Reviews

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509 Reviews of Samantha Jordan

April 29, 2024

Dealership Rating
Employee Rating

Good dealership a little too hard to get a service appointment , good time management from when your car goes in really professional with the service. More

by danny.209@hotmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Esgar Murillo, Tom Keane

May 02, 2024

Advantage Chevrolet of Bolingbrook responded

Danny, thank you for providing this feedback about your experience at Advantage Chevrolet of Bolingbrook. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, John Fischer | General Manager | 630-226-3905

April 24, 2024

Dealership Rating
Employee Rating

Great customer service! I was in and out quickly. They also filled me in on what maintenance my Silverado truck was due for soon based on my milage. But no pressure to do More

by MWICKSCHAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for this amazing review of your experience with our team here at Advantage Chevrolet of Bolingbrook! The experience you described is exactly what I aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Sincerely, John Fischer | General Manager | 630-226-3905

April 24, 2024

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Employee Rating

Very professional and very satisfied took care of all my needs would highly recommend them More

by Jamespixie10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper , Chad

Apr 26, 2024

Advantage Chevrolet of Bolingbrook responded

I appreciate you for taking the time to give our dealership such an excellent star rating, James. It helps us to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regard to your vehicle, please feel free to let me know. Sincerely, John Fischer | General Manager | 630-226-3905

April 24, 2024

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Employee Rating

Friendly, professional, got the job done ! Happy to be in good car care. A job well done. More

by BASEBALLJOHN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, John Fischer | General Manager | 630-226-3905

April 19, 2024

Dealership Rating
Employee Rating

Great service rep. His name was Dylan. Very friendly and efficient! He kept me updated on the status of my vehicle. More

by kdforney5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Galbraith, Ryan Sitter, PAOLO SUAREZ , Dylan

Apr 22, 2024

Advantage Chevrolet of Bolingbrook responded

It is wonderful to hear that our team was able to provide you with a great experience! I appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, John Fischer | General Manager | 630-226-3905

April 19, 2024

Dealership Rating
Employee Rating

I'm always able to get an appointment and never have to wait days for an opening. The employee's are always friendly and the mechanic sends you videos of the work they are doing and lets.you know what you More

by COLETTEFRIEND50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Advantage Chevrolet of Bolingbrook responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, John Fischer | General Manager | 630-226-3905

April 19, 2024

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Employee Rating

They handled what the truck needed and it was a good experience. I was happy. More

by L1CAPUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper, Mark Burbach

Apr 22, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Sincerely, John Fischer | General Manager | 630-226-3905

April 19, 2024

Dealership Rating
Employee Rating

They have great service department Always very through Always keeps you informed of the progress of your service More

by SLB0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Advantage Chevrolet of Bolingbrook responded

Thanks for the feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, John Fischer | General Manager | 630-226-3905

April 18, 2024

Dealership Rating
Employee Rating

Very polite, honest, and trustworthy. I came in with a rattle during idle and acceleration, thought it was coming from the cat. She had her techs test drive the truck a few times to ensur More

by dgroenwoldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Fischer | General Manager | 630-226-3905

April 16, 2024

Dealership Rating
Employee Rating

She answered all my questions and made sure I was updated often. She did an awesome job! More

by grossichkaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Hosek

Apr 18, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. Sincerely, John Fischer | General Manager | 630-226-3905

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