Sam Vasco | Page 33

Great Experience! I had a great experience! The salesman (Jeff Rechards) and the finance person were great they took the time to walk me through everything. I didn't fe I had a great experience! The salesman (Jeff Rechards) and the finance person were great they took the time to walk me through everything. I didn't feel pressured into anything. the whole team did everything they could to make my buying experience great. More

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#1 Ford Dealership in Northwest Suburban Chicago My new ford focus hatchback is the 4th car I've purchased from Arlington Hts. Ford. The reason I keep coming back is the professionalism of the sales My new ford focus hatchback is the 4th car I've purchased from Arlington Hts. Ford. The reason I keep coming back is the professionalism of the sales staff which includes management. From the time my wife and I walked in to the time we walked out we were never rushed or pressured. My Salesman Justin was extremely knowledgeable about any aspects of the Focus. He took his time and answered all of our questions during our 2 test drives. After the sale was finalized he once again took his time to go over everything once again. The second reason I keep coming back is the excellent service department. My wife and I have never had any problem regarding any repairs or have had any unnecessary work suggested. My overall experience has been excellent and I wouldn't hesitate to recommend Arlington Hts. Ford More

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Best Car Buying experience I have had! I was very pleased with the purchase of my new Fusion. Steve really made my wife & I feel at home. He was very attentive to all of our needs and que I was very pleased with the purchase of my new Fusion. Steve really made my wife & I feel at home. He was very attentive to all of our needs and questions. Sam was great also with helping us find our car. This dealership treats you like family, and does not try to oversell you on anything. Our experience with Dave in finance was excellent! He did a great job of explaining the entire transaction. We opted to buy the extended warranty. Dave was upfront, and did not oversell us beyond what we needed. All in all, my experience at this dealership was the best I have had in buying a car, and I have bought quite a few over the years! More

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Very Positive Car Buying Experience I was extremely pleased with the purchasing experience and the service I've received from AHF. I felt my sales rep, Victor Martinez, really took care I was extremely pleased with the purchasing experience and the service I've received from AHF. I felt my sales rep, Victor Martinez, really took care of my needs and I love my new Escape. Finance and service folks were also great. Will highly recommend them to others! More

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Wonderful Customer Service Everyone at AH Ford was fantastic. They were friendly and really knew the products. They were not pushy and gave me the time and information needed to Everyone at AH Ford was fantastic. They were friendly and really knew the products. They were not pushy and gave me the time and information needed to make a good decision. They were also great about checking in with me several times after my purchase to be sure that I was satisfied and answer any questions I had about my new vehicle. I would highly recommend the Arlington Heights Ford team! More

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An Easy Decision Choosing Arlington Heights Ford was the easiest decision in my new car buying process. It came highly recommended by numerous people, so this was my f Choosing Arlington Heights Ford was the easiest decision in my new car buying process. It came highly recommended by numerous people, so this was my first choice in a dealership, even though I live closer to a different Ford dealer. Upon my arrival, I was greeted by numerous people. As a customer, this immediately put me in a good mood and made me feel comfortable. My sales associate was Jesus Sanchez. He introduced himself and asked questions to get to know me as not only a customer, but also a friend. With this being my first experience buying a brand new car, and being all on my own, I was immediately at ease and comfortable with Jesus. I came over-prepared with a lot of questions; Jesus answered every one to his best ability. When he didn't have an answer, he directed me to the person who did. Not once was he pushy or persistent; I was allowed to lead the deal and proceed at my own rate. To be honest, I didn't have intentions to buy that same day. However, the comfort and knowledge of not only Jesus but the whole AH Ford team made me eager to purchase that same day. Upon leaving the dealership, Jesus told me to contact him with any questions, and he even gave me his cell phone number. I had to return to the dealer in a week for a package I purchased, so I made a point to keep a list of all the questions I was accumulating during my first week with my new car. After a week, I had a list of about a dozen questions. When Jesus saw the list, he was excited! He was happy that I had questions for him to answer. To others, my list may have seemed redundant or too much, but not to Jesus. In my opinion, this is one of his best features. He truly wanted to make sure that all (and I mean all) my questions were answered. I highly recommend anyone looking to purchase a new (or used) car to visit Arlington Heights Ford. With their excellent customer service, great attention to detail, and comfortable relationships, I promise you will not be disappointed. I think it's safe to say I will return when it's time to purchase another car. But for now, I will enjoy my top-of-the-line 2014 Ford Escape! More

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John Jr. and Tony have put together an amazing, intelligent, passionate, smart and dedicated team. If you are the kind of person who has a preconceived negative idea about what buying a car is lik intelligent, passionate, smart and dedicated team. If you are the kind of person who has a preconceived negative idea about what buying a car is like, please do yourself a favor and go see the folks at AH Ford. And then be prepared to be blown away. I enjoyed my experience so much that I am actually looking forward to going back for my service! And since Sam gave my kids a cookie on our last visit, they are excited to come with me! Bottom line is you can buy a car anywhere. But how many places allow you to have the experience where you can look every person you work with at the dealership in the eye and say, "I trust you guys". I know of one. Keep up the great work guys. I'm leaning on my buddy to get rid of his car and get one from you! More

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Sam and Lonnie were great. That got us exactly what we asked for even though they needed to do an extensive search. They never tried to direct us to another vehicle and did get us the exact car we wanted asked for even though they needed to do an extensive search. They never tried to direct us to another vehicle and did get us the exact car we wanted. Great Job! More

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